Unarmed Security Officer

University of Tulsa•Tulsa, OK

About The Position

The Museum Unarmed Security Officer carries out basic security functions at the museum, including protecting life and property, maintaining public order, preventing crime, responding to emergencies, diffusing difficult situations, securing buildings, and enforcing museum rules and regulations. The officer reports directly to the Museum Security Manager and works under the supervision of the Museum Unarmed Security Officer – Shift Lead. The role includes staffing stationary security posts, patrolling the museum and its grounds, monitoring surveillance and alarm systems, maintaining radio contact, assisting with museum opening and closing, verifying gallery inventories, providing emergency first aid, and supporting guests and visitors. The officer also provides security for special events, controls crowds or traffic as needed, responds to alarms and assistance calls, investigates and documents incidents, and escorts unauthorized individuals off museum grounds. Shift hours and days may vary, with possible holiday, weekend, after-hours, and emergency call-back work.

Requirements

  • Proficient with Microsoft Excel and familiar with Word and Outlook.
  • Excellent verbal and written communication skills.
  • At least 18 years of age.
  • High school diploma or equivalent certificate.
  • Current Oklahoma CLEET certification in Phase 1 (basic) and Phase 2 (security officer), or ability to meet and satisfy the requirements of 59 O.S., section 1750.1 et seq., The Oklahoma Security Guard and Private Investigator Act, and/or law enforcement experience.

Responsibilities

  • Ensure that the goals of the university, museum, and department are pursued.
  • Inform the Shift Lead and/or Museum Security Manager of unusual situations or circumstances.
  • Staff stationary security positions and monitor the activities of staff, guests, and visitors.
  • Patrol the museum and its grounds, making inquiries and inspections to protect museum assets and prevent crime and accidents.
  • Monitor the museum’s video surveillance cameras, door access program, and alarm systems.
  • Perform light computer data entry.
  • Maintain regular radio contact with museum security personnel and report unusual situations or circumstances.
  • Assist with opening and closing the museum.
  • Assist with daily verification of gallery inventories.
  • Provide emergency first aid to injured or ill persons.
  • Provide information, directions, and assistance to museum guests and visitors.
  • Assist with security for special events at the museum.
  • Provide crowd and/or traffic control during scheduled activities or emergencies.
  • Admit authorized persons into locked buildings and rooms during business and non-business hours.
  • Respond to building alarms and calls for assistance.
  • Investigate assigned incidents occurring on museum grounds and document findings on departmental report forms.
  • Diffuse difficult situations and accompany unauthorized individuals off museum grounds.
  • Provide extensive customer service to staff and visitors.
  • Perform other duties as assigned by the Museum Security Manager.
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