Unarmed Security Guard

STRATEGIC SECURITY CORP•Oswego, NY
•$21 - $21•Onsite

About The Position

The Unarmed Security Guard provides a visible security presence and helps maintain a safe and secure environment in a government, corporate, retail, or commercial setting. The role combines physical security duties with customer service and support for SSC’s G.E.T. Principles: Greet, Engage, and Thank. The position is based in Oswego, New York, and the posting specifies a Friday–Monday schedule from 4:00 p.m. to 11:30 p.m.; the listed job shift is Any. The guard conducts patrols, monitors surveillance and alarm systems, controls access, identifies and reports suspicious activity or safety concerns, and responds to incidents and emergencies. The position also requires accurate reports and logs, professional communication with the public, and a clean and orderly post. Customer-facing duties include welcoming visitors, providing information and directions, assisting with questions, and escalating concerns when appropriate.

Requirements

  • High school diploma or GED.
  • One year of security experience.
  • Verifiable work history.
  • Must possess or be able to obtain a State Unarmed Security Guard License if required by state or local law.
  • Must pass applicable state licensing tests if operating a company-owned or client-provided vehicle.
  • Strong verbal and written communication skills.
  • Ability to follow post orders and company procedures.
  • Basic computer skills, including report writing and Microsoft Office.
  • Ability to assess situations quickly and make sound decisions.
  • High attention to detail and strong observational skills.
  • Ability to remain calm and professional in stressful situations.
  • Proactive, dependable, and able to work with minimal supervision.
  • Must be at least 18 years old, or older if required by state law.
  • Must be legally authorized to work in the United States.
  • Ability to operate radios, telephones, and monitoring equipment.
  • Professionalism, integrity, and good judgment.
  • Personable and approachable, with the ability to build rapport with the public.
  • Subject to drug screening, a background check, and other pre-employment requirements as permitted by law.
  • Veterans may be required to provide a DD214 upon offer of employment.

Responsibilities

  • Conduct routine and random security patrols on foot or by vehicle, as assigned.
  • Observe, report, and deter theft, misconduct, and suspicious behavior.
  • Monitor CCTV, alarms, and access control systems.
  • Control entry and exit points and verify authorized access.
  • Identify and address safety hazards or irregular conditions.
  • Respond to incidents and emergencies, and notify law enforcement or emergency services as required.
  • Assist with basic first aid and emergency notifications.
  • Prepare detailed written reports on incidents, accidents, and suspicious activity.
  • Serve as a liaison with local law enforcement when necessary.
  • Maintain a clean, professional, and orderly post area.
  • Greet and welcome customers, guests, tenants, and associates courteously.
  • Engage proactively with individuals to provide assistance, information, or directions.
  • Thank individuals for patronizing the location and promote a positive environment.
  • Answer customer questions about the site, surrounding area, and available services.
  • Assist with directions, transportation guidance, and information about area attractions.
  • Troubleshoot customer concerns and escalate issues to management when appropriate.

Benefits

  • Major medical benefits (full-time employees may be eligible).
  • Paid vacation (full-time employees may be eligible).
  • 401(k) retirement plan (full-time employees may be eligible).
  • Ongoing training and professional development opportunities.
  • Weekly pay.
  • Flexible scheduling based on availability and operational needs.
  • Employee discounts and access to corporate affiliate programs, including cell phone plans, travel, and entertainment.
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