Unarmed Security Guard, Patrol

Windwalker Group • Springfield, MA

1h

About The Position

Windwalker Group is hiring Unarmed Security Guards for its Patrol team in the Springfield, Massachusetts area. The operation runs 24 hours a day, 7 days a week, and both full-time and part-time officers are being hired. Pay is $20 per hour. An active, clean driver’s license is required for consideration.

Guards provide a visible, professional security presence and conduct foot and mobile patrols across assigned properties. They monitor buildings, grounds, and surrounding areas; respond to incidents and requests for assistance; enforce security and access-control procedures; document and report concerns; and coordinate with law enforcement and campus-affiliated public safety partners.

Requirements

• High school diploma or GED.
• Active, clean driver’s license.
• At least 18 years old.
• Ability to pass a background check.
• Ability to react quickly to a changing environment.
• Advanced ability to respond to security breaches and threats.
• Ability to kneel, carry, bend, walk, and stand for extended periods.
• Ability to inform personnel and visitors about security procedures.
• Excellent interpersonal, written, and communication skills.
• Flexibility and ability to perform a variety of security duties.

Nice To Haves

• At least two years of experience in a similar role.
• Knowledge of security systems and surveillance equipment.
• CPR, First Aid, AED, NARCAN, MOAB, or ACT I, II, or III certifications.
• Associate degree or higher in criminal justice-related studies.
• Experience documenting observations and working with customer service and security procedures.
• Previous concierge experience.

Responsibilities

• Conduct routine and proactive foot and mobile patrols throughout assigned properties.
• Monitor buildings, grounds, and surrounding areas for suspicious activity, security vulnerabilities, and potential safety concerns.
• Maintain a visible, professional security presence while interacting with students, faculty, staff, visitors, and other community members.
• Respond promptly and appropriately to security incidents, emergencies, disturbances, and requests for assistance.
• Enforce security protocols, access-control procedures, and property regulations using professionalism and sound judgment.
• Identify, document, and report suspicious activity, safety hazards, property damage, and policy violations accurately and promptly.
• Communicate and coordinate with local, state, and federal law enforcement agencies, including campus-affiliated public safety partners.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED