Turnkey Store Manager

Helzberg Diamonds • Seattle, WA

4d

About The Position

Turnkey Store Managers are partnered with a seasoned Store Manager to learn Helzberg’s methods for managing daily operations to achieve sales goals and profit objectives. They also learn Helzberg systems for providing overall direction, coordination, and evaluation of a store. After an appropriate period, and based on openings, the Turnkey is assigned to a permanent location as a Store Manager.

Requirements

• Jewelry store management experience.
• Experience achieving store sales goals through personal selling and developing sales associates’ selling skills.
• Experience ensuring associates understand company policies and can resolve customer-service issues quickly.
• Experience recruiting, interviewing, and hiring employees.
• Experience providing ongoing sales-team training and regular one-on-one coaching and performance feedback.
• Experience creating and implementing strategies to achieve sales and profit objectives.
• Experience maintaining a professional work environment and addressing associate-relations issues.
• Superior communication and interpersonal skills.
• Flexibility to manage a variety of personalities.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.

Nice To Haves

• Bachelor’s degree in business, marketing, or retail management, or an equivalent combination of education and experience.

Responsibilities

• Learn and manage daily store operations to achieve sales goals and profit objectives.
• Learn systems for providing overall direction, coordination, and evaluation of the store.
• Demonstrate strong personal selling skills and transfer those skills to sales associates to help achieve store sales goals.
• Ensure associates know company policies and can resolve customer-service issues quickly.
• Recruit, interview, and hire top talent consistently.
• Provide ongoing training to the sales team.
• Conduct regular one-on-one coaching discussions and provide continual feedback to improve performance.
• Create and implement strategies to achieve sales and profit objectives.
• Maintain a professional work environment and address associate-relations issues appropriately.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager