Retail Turnkey - Sales Floor Manager

Fort Brands•St Joseph, KS

About The Position

Responsible for assisting with daily store operations, leading sales associates, providing excellent customer service, and maintaining company standards. The role performs Turnkey opening and closing duties, supports sales and merchandising, monitors inventory, and helps maintain a clean, organized, safe, and professional store environment. The manager is expected to lead by example, demonstrate accountability, maintain a positive attitude, and ensure company policies and standards are consistently followed. Additional duties may be assigned as needed to support store operations.

Responsibilities

  • Perform Turnkey duties, including opening and closing the store according to company procedures.
  • Assist with recruiting, training, directing, and motivating sales associates.
  • Assign daily responsibilities, monitor progress, and ensure tasks are completed properly and on time.
  • Assist customers with product selection, answer questions, resolve concerns, and maintain positive customer relationships.
  • Monitor sales performance, coach employees, and encourage teamwork to achieve sales goals.
  • Stock shelves, organize merchandise, maintain displays, and ensure products are properly priced.
  • Monitor inventory levels, perform inventory searches, report shortages, and complete required departmental paperwork.
  • Maintain a clean, organized, safe, and professional store environment.
  • Maintain knowledge of company products, services, and industry to support sales.
  • Provide constructive feedback to employees and communicate concerns or operational needs to management.
  • Lead by example, demonstrate accountability, maintain a positive attitude, and ensure company policies and standards are followed.
  • Perform additional duties as assigned to support store operations.
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