Retail Turnkey - Sales Floor Manager

Fort Brands•St Joseph, MO

About The Position

The Sales Floor Manager assists with daily store operations, leads sales associates, provides excellent customer service, and maintains company standards. The role performs Turnkey duties, including opening and closing the store according to company procedures. The manager leads by example, demonstrates accountability, maintains a positive attitude, and ensures company policies and standards are consistently followed. Additional duties may be assigned as needed to support store operations.

Responsibilities

Perform Turnkey duties, including opening and closing the store according to company procedures.
Assist with recruiting, training, directing, and motivating sales associates.
Assign daily responsibilities, monitor progress, and ensure tasks are completed properly and on time.
Assist customers with product selection, answer questions, resolve concerns, and maintain positive customer relationships.
Monitor sales performance, coach employees, and encourage teamwork to achieve sales goals.
Stock shelves, organize merchandise, maintain displays, and ensure products are properly priced.
Monitor inventory levels, perform inventory searches, report shortages, and complete required departmental paperwork.
Maintain a clean, organized, safe, and professional store environment.
Maintain knowledge of company products, services, and industry information to support sales.
Provide constructive feedback to employees and communicate concerns or operational needs to management.
Follow company policies and standards, and perform additional duties as needed to support store operations.