Truck Service Advisor

LV Petroleum • Stillwater, MN

14d • Onsite

About The Position

The Truck Service Advisor provides customer service by applying knowledge of products and services, writing work orders, suggestively selling, and handling over-the-counter transactions. The role supports customers through work-order processing, estimates and quotes, parts sourcing, payment handling, and coordination with outside vendors, while helping maintain a safe environment for customers and team members. The position is based at the Hudson, Wisconsin location.

Requirements

• High school diploma or GED.
• Good verbal and written communication skills.
• Previous cashier and customer service experience.
• Strong suggestive selling skills.
• Basic computer skills.
• Ability to work flexible hours, including nights, weekends, and some holidays, in interior and exterior conditions.
• Valid driver's license.

Nice To Haves

• Experience in a repair or parts shop.

Responsibilities

• Provide customers with service and product information, working to exceed their expectations.
• Use professional, high-integrity suggestive selling to help generate revenue.
• Write, detail, and process work orders and over-the-counter transactions.
• Write ETA work orders, secure purchase orders, and prepare and communicate quotes to customers.
• Source parts from outside vendors and coordinate delivery.
• Prepare end-of-shift drops and shift reports, and understand various payment types.
• Help maintain the safety of customers and team members.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED