Truck Service Advisor

LV Petroleum • Fairview, KS

7h

About The Position

As a Truck Service Advisor (TSA), you will provide customers with service informed by knowledge of the products sold and services provided. The role is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions, with the goal of returning every traveler to the road better than they came. The position offers a collaborative service environment where customer expectations are exceeded.

Requirements

• High school diploma or GED.
• Good verbal and written communication skills.
• Previous cashier and customer service experience.
• Strong suggestive selling skills.
• Basic computer skills.
• Ability to work flexible hours, including nights, weekends, and some holidays, in interior and exterior conditions.
• Valid driver’s license.

Nice To Haves

• Experience in a repair or parts shop.

Responsibilities

• Write, detail, and process (pay out) work orders and OTC transactions.
• Write ETA work orders properly.
• Secure purchase orders and prepare and communicate quotes to customers.
• Source parts from outside vendors and coordinate delivery.
• Prepare end-of-shift drops and shift reports.
• Understand and handle various payment types.
• Use suggestive selling to help generate revenue, influencing customers professionally and with integrity.
• Maintain the safety of customers and team members.
• Provide customers with knowledge of products and services.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED