FE Truck Scale Operator

Cascade Steel Rolling Mills, Inc.•Everett, MA

About The Position

The Truck Scale Operator (TSO) reports to the Facilities & Operations Supervisor or the Terminal Operations Manager. The role is responsible for weighing and grading incoming scrap loads, operating inbound and outbound scales, directing customers to appropriate unloading areas, and facilitating payment for inbound material while complying with company Health, Safety, and Environmental standards. The operator may communicate material pricing to production crews and customers and should be knowledgeable about metals identification and grading according to ISRI specifications, as well as exceptional customer service. The position operates within well-defined parameters, with the goal of achieving excellence across all aspects of the work. Providing high-quality products safely, effectively, and efficiently helps reduce accidents and errors and increase profits. The job has no supervisory responsibilities and involves daily face-to-face, electronic, and radio communication with the Facilities & Operations Supervisor or Terminal Operations Manager, the Commercial department, customers, and production employees. The role is regularly exposed to all weather conditions, as well as noise, fumes, and dirt from equipment, machinery, and scrap in the yard. Required protective equipment includes safety shoes, hearing protection, respirators, face shields, and other PPE as needed. Travel is not required. Workload may be unpredictable, pressure can be substantial during peak periods, and critical deadlines require adaptability. Interruptions and irregular work schedules occur intermittently, and extra hours may be required, including weekends, weekdays, and holidays. The position requires frequent walking over uneven ground and continual sitting or standing, speech and hearing communication, and attention to detail and awareness while working independently. Physical tasks include occasionally lifting and carrying up to 50 pounds, crouching or bending, climbing vertical steps, and reaching overhead, as well as frequent reaching at arm's length and twisting or turning. Close-detail work requires visual acuity.

Requirements

Ability to develop and maintain constructive and cooperative working relationships with customers and other employees.
Mathematical and problem-solving skills.
Basic negotiation skills.
Attention to detail.
Basic typing skills.
Ability to lift and carry up to 50 pounds occasionally and perform the physical activities described for the role.
Ability to work independently with continuous awareness and attention to detail.
U.S. applicants must be at least 18 years old; Canada applicants must be at least 16 years old.
U.S. employment is contingent on satisfactory completion of a post-offer drug screen and background check; new U.S. non-union hires must review and sign an Arbitration Agreement.

Nice To Haves

High school diploma or GED certification.
Three to five years of experience in a similar role or the scrap industry.
Knowledge of metals identification and grading according to ISRI specifications.
Experience delivering exceptional customer service.

Responsibilities

Adhere strictly to Metals Recycling Business Health, Safety, and Environmental standards and provide a safe environment for employees, customers, and visitors.
Assist current and prospective customers with questions about material pricing and accepted material types, and maintain account contacts to promote customer service.
Coordinate with office personnel to ensure accurate and timely documentation of purchasing transactions.
Identify the contents of incoming loads, operate the inbound scale to determine weight, and direct customers to appropriate unloading areas.
Operate the outbound scale, identify commodity codes, and calculate ticket totals for payment.
Complete required DMV forms for vehicles entering the yard within the required time frame.
Communicate scrap quality and acceptance procedures to customers and ensure compliance with current regulations and policies.
Test inbound and outbound scales for accuracy and report equipment malfunctions to the appropriate supervisor.
Support the Company's Internal Control process by understanding, communicating, and complying with controls and suggesting or making improvements to policies, procedures, and controls.
Communicate operational problems, Code of Conduct noncompliance, policy violations, or illegal actions upward.