Trout Creek Host

TAHOE DONNER ASSOCIATION•Truckee, CA

4d•$19 - $26•Onsite

About The Position

The Trout Creek Host serves as a front-line representative and first impression for visitors to Trout Creek Recreation Center. The role focuses on greeting members and guests warmly, providing customer service and support throughout their visit, and helping ensure smooth transitions between stages of the guest experience. The host also maintains amenity areas, including locker rooms, the gym, and spa, and replenishes towels and toiletries while completing minor custodial tasks. This is a part-time seasonal opportunity in Truckee, California. Shifts are 5:30 a.m.–2:00 p.m. or 1:45 p.m.–10:15 p.m. Starting pay is $18.74–$25.86 per hour, with competitive pay based on experience and availability and performance-based advancement. Benefits and perks include use of Tahoe Donner Association amenities, a free gym membership at Trout Creek Recreation Center, food and beverage discounts, and retail discounts.

Requirements

High school diploma plus one month of relevant experience and/or training, or an equivalent combination of formal training, education, and experience demonstrating the ability to perform the duties.
Excellent communication and interpersonal skills; must enjoy dealing with people.
Act professionally and respect all facility users at all times.
Consistency and reliability.
Cheerful and positive attitude.
Energetic and outgoing personality.
Values teamwork.
Enjoys serving and helping others.

Nice To Haves

Current infant, child, and adult CPR and First Aid certifications are recommended.
Knowledge of the fundamentals of exercise science and fitness techniques is an asset.
Cash handling experience or training is recommended.

Responsibilities

Provide excellent customer service to customers, employees, and business partners.
Perform opening and closing procedures, including securing the facility, moving pool covers as needed, and checking pool and spa chemicals.
Frequently inspect restrooms, sauna, steam room, pools, spas, fitness room, office, and entry areas to ensure they are clean and free of debris and trash.
Assist members and guests with retail merchandise and class enrollment, and answer questions in person and by telephone.
Maintain amenity grounds, including locker rooms, gym, and spa cleanliness; replenish towels and toiletries and complete minor custodial tasks.
Assist with snow removal, including shoveling, snow blowing, and clearing snow from walkways, handicap access, equipment, and other areas as needed.