Host, Stone Creek, Greenwood

CRG Dining • Greenwood, IN

3d • Onsite

About The Position

As a Host at Stone Creek in Greenwood, you are the first point of contact for guests and help create an exceptional dining experience. You welcome guests, manage reservations and waitlists, coordinate seating with the restaurant team, and assist with guest questions and requests. You also help keep the host stand and waiting area clean, organized, and stocked. Training is provided, and previous host or hostess experience is preferred but not required.

Requirements

• Excellent customer service and communication skills.
• Friendly and outgoing personality with a positive attitude.
• Strong organizational and multitasking abilities.
• Ability to remain calm and professional in high-pressure situations.
• Ability to stand, walk, and move around the restaurant for extended periods.
• Ability to occasionally lift and carry items up to 20 pounds.
• Flexibility to work evenings, weekends, and holidays.

Nice To Haves

• Familiarity with reservation systems or software.
• Previous host or hostess experience; experience is preferred but not required, and training will be provided.

Responsibilities

• Greet arriving guests warmly and positively.
• Manage the waitlist and reservations, estimate wait times, and make waiting guests comfortable.
• Escort guests to tables, present menus, and provide assistance as needed.
• Seat guests according to seating charts and server rotation while optimizing table turnover.
• Take and confirm reservations by phone or through the restaurant reservation system, and keep reservation records accurate and up to date.
• Communicate guest preferences and special requests to servers and kitchen staff.
• Provide information about the restaurant, menu items, daily specials, and promotions.
• Assist with coat check, if applicable.
• Handle guest inquiries, concerns, and special requests professionally and attentively.
• Communicate and coordinate with servers, bussers, and kitchen staff to support efficient seating and a smooth dining experience.
• Notify waiting guests when tables are ready and communicate waitlist status and estimated wait times.
• Keep the host stand and waiting area clean, organized, and well-stocked.
• Ensure menus, promotional materials, and other items are in good condition and readily available.

Benefits

• Competitive compensation.
• Welcoming team environment.
• Opportunities for growth within the restaurant.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed