Triage Specialist, LPN

Keystone Urology•Lancaster, PA

About The Position

The Triage Specialist, LPN conducts initial patient assessments to evaluate urgency of care and help ensure that patients with the greatest needs are treated first. The role gathers information, checks vital signs, assigns triage priorities, and coordinates with physicians and other medical professionals so care can begin promptly. The specialist communicates with patients, families, and healthcare professionals while protecting patient confidentiality and dignity; supports patient intake and rooming; responds to calls about test results, medication refills, postoperative instructions, and general questions; and coordinates patient needs with supporting departments. The role also performs tasks such as drawing blood as ordered, maintaining medication logs, and following applicable laws, regulations, and organizational policies, including HIPAA and compliance requirements.

Requirements

Active LPN license and any certification required by the state.
BLS certification.
Graduation from an accredited LPN nursing program.
Three years of related medical and critical or emergency care experience.
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Ability to deliver exceptional patient service.
Strong problem-solving skills.
Skill using computer programs and applications, including Microsoft Office.
Knowledge of healthcare system operations such as electronic medical records (EMR).
Ability to comply with HIPAA patient-confidentiality requirements.
Ability to make sound professional decisions quickly in a stressful atmosphere.

Nice To Haves

ACLS certification.
Triage experience.

Responsibilities

Interview patients and/or family members to obtain medical histories and make accurate assessments.
Use established guidelines to evaluate the severity and urgency of patients’ conditions, determine the care and consultations needed, and establish admission queue placement.
Assign triage priorities based on observations and available information.
Initiate diagnostic and therapeutic measures as indicated by standing protocols.
Call for crisis intervention when appropriate.
Room patients, complete the initial intake process, and remain available for physician instructions regarding the patient.
Respond to calls regarding test results, medication refills, postoperative instructions, and general questions.
Communicate and act as a liaison with patients, families, and health professionals while respecting confidentiality and dignity.
Coordinate patient needs with supporting departments and assist in resolving problems affecting patient and staff welfare.
Measure vital signs, blood pressure, temperature, and weight.
Draw blood for laboratory testing as ordered by a physician.
Maintain appropriate medication logs, including expiration dates.
Perform other position-related duties as assigned.
Follow ethical standards, applicable laws and regulations, Solaris Health and affiliated practice policies, HIPAA confidentiality requirements, and compliance training and reporting procedures.