Triage Specialist, LPN

MidLantic Urology•East Hempfield Township, PA

About The Position

The Triage Specialist, LPN conducts initial patient assessments to evaluate the urgency of care needs. The role involves asking questions, checking vital signs, and coordinating care with physicians and other medical professionals. Its primary focus is ensuring patients with the most urgent needs receive care first and that the care team is prepared to begin treatment promptly. The position also supports patient intake and rooming, responds to patient calls and questions, coordinates care with supporting departments, and maintains medication logs. The employee must uphold ethical standards and applicable laws and policies, protect patient health information under HIPAA, report suspected concerns or violations, and complete annual compliance training.

Requirements

Current LPN license and certification as required by the state.
BLS certification required.
Graduation from an accredited LPN nursing program.
Three years of related medical and critical/emergency care experience.
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Ability to deliver exceptional patient service.
Strong problem-solving skills.
Ability to use computer programs and applications, including Microsoft Office.
Knowledge of healthcare systems operations, such as EMR.
Ability to comply with HIPAA patient-confidentiality requirements.
Ability to make sound professional decisions quickly in a stressful atmosphere.

Nice To Haves

ACLS certification.
Triage experience.

Responsibilities

Interview patients and/or family members to obtain medical histories and make accurate assessments.
Use established guidelines to assess condition severity and urgency, determine needed attention and consultations, and establish admission queue placement.
Assign triage priorities based on observations and available information.
Initiate diagnostic and therapeutic measures as indicated by standing protocols.
Call for crisis intervention when appropriate.
Room patients, complete the initial intake process, and remain available for physician instructions regarding the patient.
Respond to calls about test results, medication refills, postoperative instructions, and general questions.
Communicate and act as a liaison with patients, families, and health professionals while respecting confidentiality and dignity.
Coordinate patient needs with supporting departments and help solve problems related to patient and staff welfare.
Take vital signs, including blood pressure, temperature, and weight.
Draw blood for laboratory tests as ordered by a physician.
Maintain appropriate medication logs, including expiration dates.
Adhere to ethical standards, applicable laws and regulations, Solaris Health and affiliated practice policies, and HIPAA confidentiality requirements; report suspected concerns or violations and complete annual compliance training.
Perform other position-related duties as assigned.