Triage Nurse

Brandywine Urology Consultants•New Castle, DE

61d•$29 - $36

About The Position

The Triage Nurse is primarily responsible for handling incoming clinical phone calls to the office and conducting nurse visits. The role includes triaging and documenting patient communications, coordinating with physicians and patients, managing medication and equipment authorizations, and performing clinical procedures and treatments within the employee’s scope and as directed by a physician.

Requirements

Must be certified to set up, monitor, and discontinue IV infusions, if performing that duty.
Must perform procedures within the scope of an RN or MA and as directed by the physician.

Responsibilities

Triage and document all incoming clinical phone calls.
Communicate information on behalf of physicians to patients as directed.
Schedule emergency appointments or refer scheduling requests to the employee who maintains the physician schedule.
Return patient phone calls in a timely manner.
Document all patient-care communications in the patient chart.
Complete disability and FMLA forms.
Communicate pharmacy directory updates to the EHR Coordinator.
Contact pharmaceutical representatives for sample medications.
Obtain prior authorizations for medications and durable medical equipment.
Process new, renewal, and refill prescriptions for providers through the EMR system, checking prior disbursements to the patient.
Obtain urine cultures as indicated by the visit.
Take vital signs.
Prepare exam rooms and patients for procedures.
Perform non-invasive procedures, including bladder scans, urinalysis, and uroflows.
Perform voiding trials and teach self-catheterization when necessary.
Administer injections, including testosterone, Eligard/Lupron, and Firmagon.
Perform procedures within the scope of an RN or MA as directed by the physician when procedure-room staff are absent.
Instill bladder treatments such as BCG and Valstar for bladder cancer treatment.
Perform suprapubic tube and catheter changes.
Set up, monitor, and discontinue IV infusions if certified.
Use proper sterilization techniques for equipment and medical waste.
Maintain clean and aseptic exam rooms and other areas, including the laboratory station and restrooms, in compliance with OSHA standards.
Report equipment malfunctions to the Clinical Coordinator.