Triage Nurse

Blue Ridge Community Health Services•Clyde, NC

56d

About The Position

Blue Ridge Health is seeking a Triage Nurse to join their team. The Triage Registered Nurse is responsible for providing clinical assessment and triage to patients via telephone, using decision support protocols, established clinical nursing practice standards, and in accordance with the North Carolina Nurse Practice Act and other regulatory standards. The role involves managing multiple priorities, facilitating referrals, acting as a liaison between various healthcare providers, and providing patient-centered care and education. Blue Ridge Health is a nonprofit system of Federally Qualified Health Centers (FQHCs) dedicated to improving health, inspiring hope, and advancing healing through compassionate, affordable, and quality care.

Requirements

Graduate of an accredited nursing program; BSN preferred.
Experience: Preferred 3 years nursing experience in emergency medicine, medical surgical, case management, intensive care urgent care or outpatient clinics.
Evidence of excellent oral and written communication, high level of current clinical knowledge
Strong interest in working with an interdisciplinary healthcare team and culturally diverse patient population.
Ability to work under pressure and to deal with emergency situations and/or difficult clients and stressful situations professionally.
Basic PC skills including Windows Operating System and Electronic Health Records.
Typing skills of 30 WPM
RN currently licensed to practice in North Carolina
CPR

Nice To Haves

BSN preferred.
Bilingual preferred, but not required.

Responsibilities

Performs comprehensive telephone or in person assessment to patients by utilizing symptom-based protocols for all encounters that require triage or advice.
Understands and follows established policy and procedure under minimal supervision as well as makes decisions within established clinical nursing standards and protocols.
Manages multiple priorities by listening, assessing, speaking and transcribing patient information in computer.
Facilitates referrals to primary care providers, specialists, healthcare facilities, and community resources and communication with providers and healthcare organizations as appropriate.
Demonstrates problem solving skills, utilizes protocols and initiates solutions to facilitate the telephone encounter to an appropriate and timely disposition.
Acts as a liaison between providers, care coordinators, hospital, urgent care facility, and other health care providers.
Provides patient-centered care and education focused on individual and family engagement and behavioral change, treatment compliance and health risk factor reduction.