Trevis | DRA / Busser PM | Full Time

Omni Hotels & Resorts • Tallahassee, FL

8d

About The Position

The Food Runner / DRA maintains high standards of guest service by providing quick, efficient, and professional service. The role requires knowledge of service times, menus, floor plans, table numbers, and seat numbers; checking orders against food from the cold and hot lines; and delivering food to the correct tables. Associates check whether guests need additional service and notify the server or manager as needed. The position also includes expo setup, completing assigned side work, minimizing breakage, and attending staff meetings and training sessions.

Breakfast duties include setting up and breaking down the buffet within the allotted time, keeping buffet items replenished, clean, and presentable, securing breakfast service items as directed, placing and receiving warehouse orders, maintaining appropriate product par levels, and ensuring products are in date and stored using FIFO.

Work takes place in hotel restaurant and kitchen areas, as well as indoor and outdoor environments. The role involves exposure to weather, extreme temperatures, food and beverages, and food-and-beverage cleaning chemicals. Schedules must be flexible, including weekends and holidays.

Requirements

• Minimum 1 year of food runner experience.
• Minimum 1 year of DRA experience.
• Able to lift up to 50 pounds.
• Able to stand for up to eight hours.
• Able to communicate effectively with guests and other associates.
• Must be flexible with schedules, including weekends and holidays.
• Must be able to work in indoor and outdoor environments.

Responsibilities

• Know service times and menu items.
• Know the floor plan, table numbers, and seat numbers.
• Verify that ticketed orders are complete against items from the cold and hot lines.
• Deliver food to the correct tables according to the ticket, floor plan, and seat numbers.
• Ask guests whether they need additional service upon delivery and inform the server or manager.
• Set up the expo line with items specified in side work.
• Consult a supervisor about food delivery difficulties.
• Complete assigned side duties and minimize breakage.
• Attend designated staff meetings and training sessions.
• Set up and break down the breakfast buffet within the allotted time.
• Maintain and replenish breakfast buffet items, keeping them full, clean, and presentable.
• Secure breakfast service items as directed by the manager or posted side work.
• Place and receive warehouse orders daily and ensure proper product par levels.
• Ensure products are within date and use FIFO storage.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed