Trevis | DRA / Busser PM | Full Time

Omni Hotels & Spas•Champions Gate, FL

About The Position

The DRA / Busser maintains high guest-service standards by providing quick, efficient, and professional food runner and DRA services. The role involves checking orders, delivering food to the correct tables, assisting guests, and communicating service issues to a supervisor. It also includes expo-line setup, completing side duties, and minimizing breakage. The position supports breakfast buffet setup, breakdown, maintenance, and replenishment, ensuring items remain stocked, clean, and presentable. Additional duties include securing buffet equipment, placing and receiving daily warehouse orders, maintaining appropriate product par levels, checking product dates, and using FIFO storage practices. The role uses food-service and beverage equipment and operates in hotel restaurant, kitchen, and outdoor environments. It involves exposure to temperature extremes, weather, food and beverages, and hazardous cleaning chemicals. The schedule must accommodate weekends and holidays.

Requirements

At least 1 year of food runner experience.
At least 1 year of DRA experience.
Able to communicate effectively with guests and other associates.
Able to lift up to 50 pounds.
Able to be on their feet for up to eight hours.
Flexible with schedules, including weekends and holidays.
Able to work in indoor and outdoor environments.

Responsibilities

Maintain high standards of guest service through quick, efficient, and professional food runner / DRA services.
Maintain complete knowledge of service times, the menu, floor plan, table numbers, and seat numbers.
Verify that orders on tickets are complete against items from the cold and hot lines.
Deliver food to the correct tables according to the ticket, floor plan, and seat numbers.
Ask guests whether they need additional service upon food delivery and inform the server or manager.
Set up the expo line with items specified in side work.
Consult with a supervisor about food-delivery difficulties.
Complete assigned side duties and minimize breakage.
Attend designated staff meetings and training sessions.
Set up and break down the breakfast buffet within the allotted time.
Maintain and replenish breakfast buffet items, keeping them full, clean, and presentable.
Secure breakfast vehicles and related items, such as platters, butter dishes, and bread knives, as directed by the manager or posted in side work.
Place and receive warehouse orders daily and maintain proper product par levels.
Ensure products are within date and use FIFO storage practices.