Treatment Plan Coordinator

All Smiles • Norwalk, CT

2d • $22 - $26 • Onsite

About The Position

All Smiles in Norwalk, Connecticut, is hiring a full-time Bilingual Treatment Plan Coordinator. The coordinator greets and schedules patients, collects co-payments, presents dental treatment plans, helps ensure schedules meet production goals, and develops reports on production goals. The role serves as an advocate and educator for patients as they plan their dental care.

The work schedule is Monday through Thursday, 6:45 a.m.–6:00 p.m.; Friday, 6:45 a.m.–1:00 p.m.; and every other Saturday, 6:45 a.m.–1:00 p.m. Pay is $22.00–$26.00, based on experience.

All Smiles describes its workplace as welcoming, team-oriented, and supportive of professional growth. The practice is part of North American Dental Group; its practices are independently operated by licensed dentists and receive non-clinical business support services from the organization.

Requirements

• Must be bilingual in Spanish and English.
• Excel in multitasking and time management.
• Have an outgoing, friendly, and professional personality, with excellent customer service and organizational skills.
• Have strong computer skills, including knowledge of Microsoft Office products and dental software, and the ability to learn new programs.

Nice To Haves

• Two years of dental experience preferred.
• Experience in the dental or medical field with scheduling and insurance verification preferred.

Responsibilities

• Handle financial tasks, including collecting co-payments, verifying insurance, and completing daily reporting.
• Perform administrative duties such as sorting mail, scanning documents, and photocopying.
• Answer phone calls, provide information, and schedule, verify, and confirm appointments.
• Explain dental procedures, policies, and services to patients.
• Present financial arrangements and policies to patients professionally and empathetically.
• Track and manage appointments, including cancellations, no-shows, and late arrivals, to support smooth schedule flow.
• Help ensure schedules meet production goals and develop reports on production goals.
• Advocate for and educate patients as they make dental treatment plans.

Benefits

• Medical plan options through the Custom Health Option and Individual Care Expense (CHOICE) program, a Health Reimbursement Arrangement (HRA).
• 401(k) retirement savings plan.
• Voluntary life and disability insurance.
• Access to investment advisors at no additional expense.
• Paid time off (PTO).
• Paid holidays.
• Employee discount program on products and services.
• Team Member Assistance Program (EAP).
• Employee referral program rewards.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed