Treatment Coordinator - Pony Express Orthodontics

SGA Dental Partners•South Jordan, UT
•$20 - $22

About The Position

Pony Express Orthodontics is seeking an upbeat, friendly, organized, and motivated Treatment Coordinator to support patients and scheduling. The role involves explaining treatment options and costs, coordinating surgery schedules between referring offices and surgery teams, and collecting required information and forms while maintaining positive communication among all parties. The position is part-time, with scheduled hours Tuesday from 9:30 a.m. to 5:00 p.m., Wednesday from 9:30 a.m. to 6:30 p.m., and Thursday from 9:30 a.m. to 5:30 p.m. Pay is $20–$22 per hour. The role is based in a supportive, collaborative dental practice focused on personalized, patient-centered care and clinical excellence.

Requirements

  • Excellent interpersonal communication and customer service skills.
  • Efficient work ethic and attention to detail when handling clerical procedures, patient data, scheduling, and filing.
  • Friendly, positive, and confident communication with patients and families.
  • Organization, attention to detail, and ability to multitask.
  • Comfort discussing treatment plans, financial arrangements, and insurance.
  • Proactive and dependable approach, with ability to follow established procedures.
  • Strong communication skills and ability to work as part of a team.
  • Passion for providing an exceptional patient experience.
  • Pass a full-panel drug screening as a condition of employment.

Nice To Haves

  • Experience in orthodontics, dentistry, treatment coordination, or insurance processing.

Responsibilities

  • Coordinate and explain treatment options and related costs to patients.
  • Manage the surgery schedule for assigned location(s) between referring offices and surgery teams.
  • Collect necessary data, clearances, consent forms, and payments.
  • Maintain positive communication between all parties.
  • Handle clerical procedures, patient data, scheduling, and filing efficiently and accurately.
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