Treatment Coordinator - Pony Express Orthodontics

SGA Dental Partners•South Jordan, UT

About The Position

Pony Express Orthodontics is seeking a friendly, organized, and motivated Treatment Coordinator to support patients and coordinate scheduling. The role involves explaining treatment options and related costs, managing surgery schedules between referring offices and surgery teams, and collecting the information, clearances, consent forms, and payments needed for care. The coordinator communicates with patients, families, referring offices, and surgery teams to help provide a positive patient experience. This is a part-time position scheduled Tuesday from 9:30 a.m. to 5:00 p.m., Wednesday from 9:30 a.m. to 6:30 p.m., and Thursday from 9:30 a.m. to 5:30 p.m. Pay is $20–$22 per hour. The workplace is described as warm, welcoming, and collaborative, with an emphasis on personalized, patient-centered care and clinical excellence. New hires must pass a full-panel drug screening. SGA Dental Partners is an equal opportunity employer.

Requirements

  • Friendly, positive, and confident when speaking with patients and families.
  • Organized, detail-oriented, and able to multitask.
  • Comfortable discussing treatment plans, financial arrangements, and insurance.
  • Proactive, dependable, and able to follow established procedures.
  • Strong interpersonal communication and customer service skills.
  • Efficient work ethic and attention to detail when handling clerical procedures, patient data, scheduling, and filing.
  • Pass a full-panel drug screening as a condition of employment.

Nice To Haves

  • Experience in orthodontics, dentistry, treatment coordination, or insurance processing.

Responsibilities

  • Coordinate and explain treatment options and related costs to patients.
  • Manage the surgery schedule for assigned location(s), coordinating between referring offices and surgery teams.
  • Collect necessary data, clearances, consent forms, and payments.
  • Communicate positively with all parties involved in patient care.
  • Handle clerical procedures, patient data, scheduling, and filing.
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