Treatment Coordinator - Westrock Orthodontics

Rock Dental Brands • Fayetteville, AR

3d

About The Position

The Treatment Coordinator helps new patients and their parents or guardians understand proposed treatment, presents service fees, and explains payment options. The role also represents the practice positively and calls for strong customer service, communication, organization, computer literacy, independence, and a respectful, kind approach to patients, team members, and the Doctor. Success includes working well with the public, anticipating team and doctor needs, and striving to meet sales goals.

Requirements

• Ability to work well with the public.
• Excellent verbal and written communication skills.
• Excellent attention to detail.
• Ability to multitask.
• Drive to succeed in sales and meet goals.
• Excellent time management skills.
• Exceptional customer service skills.
• Computer literacy.
• Ability to work independently and anticipate team and doctor needs.
• Respectful and kind interactions with fellow team members, patients, and the Doctor.

Responsibilities

• Ensure new patients and their parents or guardians understand the treatment.
• Present service fees and provide payment options to clients.
• Convey a positive image of the practice.

Benefits

• Competitive pay.
• Career growth opportunities.
• Flexible health and insurance options.
• Employer-paid pre-tax Health Savings Account.
• Employee Assistance Program.
• Complimentary dental and orthodontic treatments for employees and their families.
• Paid time off.
• Holiday pay.
• 401(k) retirement plan with matching company contributions.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed