Receptionist - Westrock Orthodontics

Rock Dental•Rolla, MO

About The Position

As an orthodontic clinic receptionist, you will serve and support patients while working with dentists, dental assistants, and the team leader to help maximize patient treatment time. The role includes patient scheduling and confirmation, maintaining dental health records and patient accounts, checking insurance eligibility, providing customer service, and handling general housekeeping and office stock as needed.

Requirements

  • High school diploma.
  • Legible handwriting.
  • Basic computer skills.
  • Excellent verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and manage time efficiently.
  • Ability to accept constructive criticism.
  • Conflict-resolution and problem-solving skills.
  • Ability to work as a team player.

Nice To Haves

  • Two years of office experience is desired.

Responsibilities

  • Schedule and confirm patient appointments.
  • Maintain dental health records.
  • Maintain patient accounts.
  • Check insurance eligibility.
  • Provide direct customer service.
  • Handle general housekeeping and maintain office stock levels as needed.
  • Work with dentists, dental assistants, and the team leader to support patients and maximize treatment time.
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