Part-Time Treatment Coordinator

Platinum Dental Services•North Ogden, UT

5d•$17 - $19

About The Position

Platinum Dental is hiring a part-time Schedule Manager, also described as a Dental Treatment Coordinator. The role helps patients understand recommended dental treatment, navigate financial options, and feel confident moving forward with care. It combines treatment coordination, patient education, scheduling, insurance and financial coordination, and patient follow-up to support positive patient experiences and office goals. The Schedule Manager works closely with dentists, clinical team members, and office leadership in a fast-paced, goal-oriented environment. The schedule is Monday through Wednesday, 7 a.m. to 2 p.m. Pay is $17–$19 per hour, based on experience.

Requirements

Strong communication, interpersonal, and relationship-building skills.
Confidence discussing treatment recommendations and financial options with patients.
Ability to build trust and help patients make informed decisions.
Goal-oriented mindset and motivation to achieve measurable performance goals.
Strong organizational skills and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Excellent follow-up skills and commitment to maintaining an organized schedule.
Strong problem-solving skills and ability to address patient concerns professionally.
Positive attitude, coachable mindset, and willingness to learn.
Ability to work effectively with dentists, clinical teams, and office leadership.
Commitment to exceptional patient service and ethical, patient-centered communication.

Nice To Haves

Previous experience as a Dental Treatment Coordinator, Schedule Manager, or Dental Patient Care Coordinator.
Familiarity with dental terminology, procedures, and treatment planning.
Experience with dental insurance verification, benefits, and patient financial arrangements.
Experience using dental practice management and scheduling software.
Demonstrated success with patient follow-up, treatment acceptance, and schedule management.
Previous experience in a customer-facing, sales, or goal-oriented environment.

Responsibilities

Present and explain recommended dental treatment plans, timelines, costs, and next steps.
Build trusting relationships with patients, respond to questions and concerns, and support informed treatment decisions.
Coordinate with dentists and clinical team members to provide patients with accurate treatment information.
Manage and optimize the dental schedule to support patient flow and office productivity.
Schedule recommended treatment, follow up with patients who have unscheduled treatment, and help address scheduling barriers.
Reduce schedule gaps through proactive communication and appointment coordination.
Maintain accurate scheduling information and patient communication records.
Verify dental insurance benefits and communicate estimated coverage to patients.
Explain treatment costs, insurance estimates, payment options, and patient financial responsibilities.
Coordinate financial arrangements according to office policies and communicate professionally about outstanding balances and payment expectations.
Work with billing and office team members to resolve insurance and financial questions.
Support office goals related to scheduling, treatment acceptance, collections, and patient satisfaction.
Track patient follow-ups and treatment scheduling opportunities and identify ways to improve scheduling efficiency and patient communication.
Collaborate with the Office Leader, dentists, and clinical team to support daily office performance.
Maintain professionalism, accuracy, and patient confidentiality.