Treatment Coordinator, Ortho - Traveling
About The Position
Gentle Dental is seeking an experienced, patient-focused Treatment Coordinator based at its Northpointe office in Lynnwood, Washington, with travel to surrounding Gentle Dental offices throughout the Seattle area. The coordinator guides patients from clinical diagnosis through treatment acceptance, helping them understand recommended care, treatment costs, insurance benefits, and financial and payment options. The role partners closely with doctors, clinical teams, and office leadership to provide a seamless and supportive patient experience from the initial treatment discussion through completion of care.
Requirements
- 1–2 years of dental or medical front office experience.
- Strong communication, customer service, and relationship-building skills.
- Ability to discuss financial information confidently, clearly, and compassionately.
- Excellent organization, attention to detail, and follow-through.
- Comfort working with computers and practice management systems.
- Ability and willingness to travel to surrounding Seattle-area Gentle Dental offices.
- A patient-first, solutions-oriented approach.
Nice To Haves
- Previous experience presenting treatment plans and discussing treatment costs with patients.
- QSI/Denticon experience.
- Bilingual skills.
Responsibilities
- Present recommended treatment plans clearly and confidently.
- Review treatment costs, insurance benefits, and available financial and payment options with patients.
- Help patients understand their treatment and make informed decisions about their care.
- Build trust and strong relationships with patients through excellent communication and follow-through.
- Follow up with patients regarding recommended treatment and next steps.
- Partner with doctors and clinical teams to support treatment acceptance and scheduling.
- Maintain accurate patient information and treatment documentation.
- Travel to surrounding Gentle Dental locations in the Seattle area to support practices and patients.
- Deliver a consistently positive and professional patient experience.
Benefits
- Medical and pharmacy coverage.
- Dental and vision coverage for employees and their families.
- Employee Assistance Program.
- Basic life, AD&D, and long-term disability insurance.
- 6 paid holidays plus 2 paid floating holidays.
- PTO – 80 hours per year for hourly employees.
- 401(k) plan with company match.
- Referral bonuses ranging from $600–$2,500 depending on role.
- $1,500 signing bonus.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
