Treatment Coordinator

Smile Doctors • Baton Rouge, LA

9d

About The Position

Frugé Orthodontics is seeking a Treatment Coordinator to educate new patients about available orthodontic treatment options, explain treatment plans, arrange financial options, and build strong patient relationships. The role supports patient exams, consultations, treatment scheduling, specialist referrals, and community marketing activities. The position is part of a growing organization that describes its culture as people-first, fun, and encouraging, with opportunities for team members to develop their talents and abilities.

Requirements

• High school diploma or equivalent.
• At least one year of experience in sales or another service industry.
• Ability to build rapport with patients.
• Ability to establish and maintain good working relationships with patients and coworkers.
• Excellent sales skills.
• Excellent written and verbal communication skills.
• Outgoing, approachable, empathetic, proactive, and adaptable.

Nice To Haves

• College education.
• Bilingual ability.

Responsibilities

• Present orthodontic treatment plans, educate patients about their treatment, and address objections.
• Explain the practice’s financial policies and educate patients about payment options.
• Work pending reports and follow up with potential patients to schedule treatment.
• Prepare for patient exams.
• Follow up with patients to arrange consultations or begin treatment and keep schedules full.
• Coordinate referrals to specialists for care needed before treatment.
• Assist with Local Store Marketing and community events.

Benefits

• Competitive salary plus bonus opportunity.
• Medical, dental, vision, and life insurance.
• Short- and long-term disability coverage.
• 401(k) plan.
• Two weeks of paid time off in the first year and paid holidays.
• Discounts on braces and clear aligners for the employee and family members.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED