Treatment Assistant

Central City Concern•Portland, OR

4d•Onsite

About The Position

Treatment Assistants provide patient-centered care and close, intensive supervision to patients in a 24-hour residential treatment facility. They use de-escalation skills, observe and report patient behavior, and help maintain a healthy and safe milieu. The role works closely with the Milieu Supervisor, counselors, nursing staff, and other employees to support patients and implement treatment and discharge plans. The position is based at 16XBurnside Recovery Center, a residential program serving individuals transitioning out of Hooper Detoxification and Stabilization Center. The schedule is Sunday through Thursday, 10:45 p.m. to 7:15 p.m., with Friday and Saturday off. The position is represented by AFSCME. Compensation is listed at $24.57–$32.61 per hour; external candidates are offered a maximum of $28.51 per hour under the union contract. A $1.75-per-hour shift differential applies to hours worked from 11:00 p.m. to 7:00 a.m. Final compensation depends on relevant experience, education, credentials or licensure, and internal equity.

Requirements

Meet one of the following experience or education pathways: HSD/GED and one year of related work experience; HSD/GED and two years of in-person, high-volume customer-service experience; two years of related volunteer experience, credited at half-time; an associate degree in Social Services, Behavioral Health, Human Services, Psychology, or a related field; or a bachelor's degree in any field.
Meet CCC privileging requirements as required by FTCA.
Have knowledge of the Twelve-Step Recovery process.
Have, or be able to obtain before the start date, Adult CPR.
Have current Adult First Aid Certification before the start date.
Adhere to Central City Concern's drug-free workplace policy.
Pass a pre-employment drug screen, TB test, and background check, including DHS Background Check Unit clearance.
Adhere to the agency's nondiscrimination policies and treat people with diverse backgrounds and views with respect and dignity.
Be able to walk, bend, stoop, kneel, squat, twist, reach, pull, lift heavy objects, and climb stairs, with reasonable or no accommodation.
Understand substance use disorders as a disease, including treatment and intervention methods.
Work effectively both independently and as a team member.
Learn and apply HIPAA, confidentiality, and professional-boundary requirements in daily work.
Clearly communicate expectations and consequences to patients.
Manage multiple and complex tasks and prioritize appropriately.
Have sufficient manual dexterity and physical ability to perform assigned tasks.
Communicate clearly and effectively, verbally and in writing, with patients, coworkers, corrections personnel, police, and community members.
Work with people from diverse ethnic and socioeconomic backgrounds, including people with dual diagnoses or disabilities who may display hostility.
Maintain accurate records and necessary paperwork.
Know and use de-escalation techniques in volatile situations.
Have sufficient advancement in personal recovery and comfort to appropriately support patients in their recovery.
Demonstrate understanding of professional and personal boundaries in the workplace.

Nice To Haves

Valid driver's license.
If required to drive, pass a DMV background check and be designated an acceptable driver under CCC's Fleet Safety Policy.
If required to drive, complete initial driver's training within 60 days of approval as a driver and complete continued recertification training.

Responsibilities

Provide quality patient care while promoting dignity, independence, and choice; observe patients' physical and mental conditions and report changes to counselors or appropriate center staff.
Communicate and interact effectively and tactfully with patients, visitors, families, peers, and supervisors.
Initiate emergency response procedures when required.
Conduct bed-check censuses on the night shift and make rounds of dorm areas, day rooms, and restrooms.
Assist the RN with taking patients' vital signs as requested, record and chart them according to procedure during medication pass, and report unusual readings to nursing staff.
Coordinate residents' activities according to the weekly schedule.
Monitor and supervise patients' performance of facility chores and weekly tasks.
Attend staff meetings and trainings, including all mandatory CCC trainings.
Answer phones and perform clerical duties as needed; review records for accuracy and maintain filing systems.
Observe self-administered patient medications, maintain accurate records, and report medication non-adherence to clinical and medical staff.
Administer and document observed urine drug screen analysis.
Assist patients with paperwork from other agencies.
If required to drive, transport residents to and from activities and appointments.
Participate in non-clinical patient and staff group meetings.
Implement self-sufficiency, treatment, or discharge plans as directed by clinical staff.
Follow state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and CCC confidentiality, privacy, and security policies; promptly report breaches of protected health information to the appropriate CCC departments and program administrator.
Perform other duties as assigned.

Benefits

Competitive compensation.
Medical, dental, and vision insurance.
Student loan repayment options.
Retirement savings plan with employer matching: 4.25% in the first year, 6% in the second year, and 8% in the third year.
Paid time off beginning at four weeks of accrual per year, with accrual increasing with longevity.
Up to 11 recognized holidays and two personal holidays, depending on work-shift schedule.
Employer-paid life insurance.
Employer-paid short-term disability insurance.
Employer-paid long-term disability insurance.
Sabbatical program with extended time off at years 7, 14, and 21.