Treatment Assistant

Central City Concern•Portland, OR

6d•Onsite

About The Position

Treatment Assistants provide care and close, intensive supervision to patients in a 24-hour residential treatment facility. The role promotes patient-centered care, uses de-escalation skills, observes and reports behavior, and supports a healthy and safe milieu. The Treatment Assistant works closely with the Milieu Supervisor, counselors, and other staff to develop and maintain a supportive environment, while providing high-quality customer service and completing other duties as needed. The position is with 16XBurnside Recovery Center, an extended residential treatment program for people transitioning from Hooper Detoxification and Stabilization Center. The schedule is Tuesday through Saturday, 6:45 a.m. to 3:15 p.m., with Sunday and Monday off. The stated compensation range is $24.57–$32.61 per hour; final compensation depends on relevant experience, education, credentials or licensure, and internal equity. For external candidates, the offer maximum is $28.51 per hour under the union contract. This is an AFSCME union-represented position.

Requirements

Meet one of the following experience or education pathways: HSD/GED and one year of related-field work experience; HSD/GED and two years of in-person, high-volume customer service experience; two years of related-field volunteer experience, credited at half value; an associate degree in Social Services, Behavioral Health, Human Services, Psychology, or a related field; or a bachelor’s degree in any field.
Meet CCC privileging requirements as required by FTCA.
Knowledge of the Twelve-Step Recovery process.
Have or be able to obtain Adult CPR before the start date.
Hold current Adult First Aid Certification before the start date.
Adhere to Central City Concern’s drug-free workplace policy and the Drug-Free Workplace Act of 1988.
Pass a pre-employment drug screen, TB test, and background check, including DHS Background Check Unit clearance.
Adhere to the agency’s non-discrimination policies and treat people with diverse backgrounds and beliefs with respect and dignity.
Understand substance use disorders as a disease, including treatment and intervention methods.
Work both independently and as a team member.
Learn and follow HIPAA, confidentiality, and professional-boundary requirements in daily work.
Clearly communicate expectations and consequences to patients.
Manage multiple complex tasks and prioritize appropriately.
Have sufficient manual dexterity and physical ability to perform assigned tasks.
Communicate clearly and effectively, verbally and in writing, with patients, coworkers, corrections personnel, police, and other community members.
Work with people from diverse ethnic and socioeconomic backgrounds, including people with dual diagnoses or disabilities who may display hostility.
Maintain accurate records and paperwork.
Know and use de-escalation techniques in volatile situations.
Have a high degree of comfort and sufficient advancement in personal recovery to appropriately support patients in their recovery.
Demonstrate understanding of professional and personal boundaries in the workplace.
Generally be able to walk, bend, stoop, kneel, squat, twist, reach, pull, lift heavy objects, and climb stairs, with reasonable or no accommodation.

Nice To Haves

Valid driver’s license. If driving is required, pass a DMV background check and be designated an acceptable driver under CCC’s Fleet Safety Policy; complete initial driver training within 60 days of approval and ongoing recertification training.

Responsibilities

Provide quality patient care while promoting dignity, independence, and choice; observe patients’ physical and mental conditions and report changes to counselors or appropriate staff.
Communicate and interact effectively and tactfully with patients, visitors, families, peers, and supervisors.
Initiate emergency response procedures when required.
Conduct bed-check censuses on night shift and make rounds of dorm areas, day rooms, and restrooms.
Assist the RN with patient vital signs as requested; record and chart them during medication pass according to procedure, and inform nursing staff of unusual results.
Coordinate residents’ activities according to the weekly schedule.
Monitor and supervise patients’ facility chores and weekly tasks.
Attend staff meetings and trainings, including mandatory CCC trainings.
Answer phones and perform clerical duties as needed.
Observe patients’ self-administered medications, maintain accurate records, and report medication non-adherence to clinical and medical staff.
Administer and document observed urine drug screen analysis.
Assist patients with paperwork from other agencies.
If driving is required, transport residents to and from activities and appointments as needed.
Participate in non-clinical patient and staff group meetings.
Review records for accuracy and maintain filing systems.
Implement self-sufficiency, treatment, or discharge plans as directed by clinical staff.
Follow state and federal privacy requirements, including HIPAA and 42 CFR Part 2, and CCC confidentiality, privacy, and security policies; support partner and provider privacy requirements and immediately report PHI breaches to the CCC Legal and Quality departments and program administrator.
Perform other duties as assigned.

Benefits

Competitive compensation.
Medical insurance.
Dental insurance.
Vision insurance.
Student loan repayment options.
Retirement savings plan with employer matching: 4.25% in the first year, 6% in the second year, and 8% in the third year.
Paid time off beginning at four weeks of accrual per year, with accrual increasing with longevity.
Up to 11 recognized holidays and two personal holidays, depending on work shift schedule.
Employer-paid life insurance.
Employer-paid short-term disability insurance.
Employer-paid long-term disability insurance.
Sabbatical program offering extended time off at years 7, 14, and 21.