Treatment Assistant

Central City Concern•Portland, OR

12d•$25 - $33•Onsite

About The Position

Treatment Assistants provide patient-centered care and close, intensive supervision to patients in a 24-hour residential treatment facility. They observe and report patient behavior, use de-escalation skills, support a safe and healthy milieu, provide customer service, and work with the Milieu Supervisor, counselors, and other staff to develop and maintain a supportive environment. The role is with 16XBurnside Recovery Center, which provides extended residential treatment for individuals transitioning from Hooper Detoxification and Stabilization Center. The schedule is Friday through Monday, 6:45 a.m. to 3:15 p.m., with Tuesday through Thursday off. The position is union-represented by AFSCME. Compensation is listed as $24.57–$32.61 per hour; offers to external candidates are capped at $28.51 per hour under the union contract. Final compensation depends on relevant experience, education, credentials or licensure, and internal equity.

Requirements

Meet one of the following experience or education pathways: HSD/GED and one year of related work experience; HSD/GED and two years of in-person, high-volume customer service experience; HSD/GED and qualifying related volunteer experience (credited at half-time); an associate degree in Social Services, Behavioral Health, Human Services, Psychology, or a related field; or a bachelor’s degree in any field.
Meet Central City Concern privileging requirements as required by FTCA.
Knowledge of the Twelve-Step Recovery process.
Have or be able to obtain Adult CPR before the start date.
Hold current Adult First Aid certification before the start date.
Adhere to Central City Concern’s drug-free workplace policy.
Pass a pre-employment drug screen, TB test, and background check, including clearance by the DHS Background Check Unit.
Adhere to the agency’s non-discrimination policies and treat people with diverse backgrounds and views with respect and dignity.
Ability to walk, bend, stoop, kneel, squat, twist, reach, pull, lift heavy objects, and climb stairs, with reasonable or no accommodation.
Ability to understand substance use disorders as a disease, including treatment and intervention methods.
Ability to work independently and as a team member.
Ability to learn and apply HIPAA, confidentiality, and professional boundary requirements.
Ability to communicate expectations and consequences clearly to patients.
Ability to manage multiple complex tasks and prioritize appropriately.
Sufficient manual dexterity and physical ability to perform assigned tasks.
Effective, clear, concise verbal and written communication with patients, coworkers, corrections personnel, police, and community members.
Ability to work with people from diverse ethnic and socioeconomic backgrounds, including people with dual diagnoses or disabilities who may display hostility.
Ability to maintain accurate records and paperwork.
Knowledge of and ability to use de-escalation techniques in volatile situations.
Sufficient advancement in personal recovery and comfort to appropriately facilitate patients in their recovery.
Demonstrated understanding of professional and personal boundaries in the workplace.

Nice To Haves

Valid driver’s license. If driving is required, the employee must pass a DMV background check and be designated an acceptable driver under the Fleet Safety Policy; required driver training must be completed within 60 days of approval, with ongoing recertification training.

Responsibilities

Provide quality patient care while promoting dignity, independence, and choice; observe patients’ physical and mental conditions and report changes to counselors or appropriate staff.
Communicate and interact effectively and tactfully with patients, visitors, families, peers, and supervisors.
Initiate emergency response procedures when required.
Conduct bed-check census on night shift and make rounds of dorm areas, day rooms, and restrooms.
Assist the RN with patient vital signs as requested, record and chart them according to procedure during medication pass, and inform nursing staff of unusual vital signs.
Coordinate residents’ activities according to the weekly schedule.
Monitor and supervise patients’ facility chores and weekly tasks, and support facility maintenance.
Attend staff meetings and trainings, including mandatory agency trainings.
Answer phones and perform clerical duties as needed.
Observe patients’ self-administered medications, maintain accurate records, and report medication non-adherence to clinical and medical staff.
Administer and document observed urine drug screen analysis.
Assist patients in completing paperwork from other agencies.
If driving is required, transport residents to activities and appointments as needed.
Participate in non-clinical patient and staff group meetings.
Review records for accuracy and maintain filing systems.
Implement self-sufficiency, treatment, or discharge plans as directed by clinical staff.
Follow applicable privacy and confidentiality laws, including HIPAA and 42 CFR Part 2, agency policies, and partner confidentiality requirements; promptly report breaches of protected health information to the specified departments and program administrator.
Perform other duties as assigned.

Benefits

Competitive compensation.
Medical insurance.
Dental insurance.
Vision insurance.
Student loan repayment options.
Retirement savings plan with employer matching: 4.25% in the first year, 6% in the second year, and 8% in the third year.
Paid time off beginning at four weeks of accrual per year, with accrual increasing with longevity.
Up to 11 recognized holidays and two personal holidays, depending on work shift schedule.
Employer-paid life insurance.
Employer-paid short-term disability insurance.
Employer-paid long-term disability insurance.
Sabbatical program offering extended time off at years 7, 14, and 21.