Treatment Advocate (Friday to Sunday 7am-7pm)

American Addiction Centers•Etta, MS

2d•Onsite

About The Position

The Treatment Advocate (TA) observes clients’ daily activities and supports their recovery. The role collaborates with the treatment team and helps coordinate services for patients, providing supportive services to adults in both outpatient and inpatient settings. The TA helps maintain a therapeutic patient community, encourages participation in treatment, supports clinical and nursing services as assigned, and responds to crises. The role also operates company vehicles to transport clients and facility visitors, helping new clients feel welcomed and oriented during their trip.

Requirements

High school diploma or GED from an accredited institution.
Valid driver’s license and an insurable driving record.
Working knowledge of vehicle safety and control systems.
Ability to read, write, and interpret written information; type documentation; present information to groups; and participate in meetings.
Working knowledge of Microsoft Word, Excel, and Outlook.
Ability to work overtime, weekends, holidays, and flexible hours.
Ability to meet the stated physical requirements, including frequent lifting and carrying up to 10 pounds and occasional lifting and carrying up to 25 pounds.

Nice To Haves

Associate or bachelor’s degree preferred in behavioral sciences, including social sciences, human services, counseling, or psychology.
At least one year of experience in a behavioral healthcare field preferred.
Knowledge of electronic health record software and documentation preferred.

Responsibilities

Welcome new patients and assist with orientation to the programming schedule and facility rules.
Search patient belongings upon admission.
Complete safety rounds and security checks.
Coordinate patients’ daily schedules, including treatment meetings and behavior interventions, and observe behavior and participation.
Provide support and encouragement to patients and encourage participation in group, individual, and family counseling.
Support clinical and nursing services as assigned.
Participate in weekly treatment-team and program-staff meetings.
Complete required documentation promptly in accordance with AAC documentation policies and applicable contract, licensure, accreditation, and service standards.
Communicate with other departments to support patient care.
Identify potentially harmful situations and report patient or safety concerns to the Clinical Manager and/or CEO.
Follow state and facility standards, accreditation requirements, company policies and procedures, and the company code of ethics; maintain professional boundaries.
Respect patient rights and individual recovery needs, communicate professionally with staff, patients, and families, and maintain confidentiality in accordance with HIPAA and 42 CFR Part 2.
Monitor and manage the patient community as a therapeutic milieu and intervene to de-escalate and resolve crises.
Operate company vehicles to transport clients and facility visitors; comply with traffic regulations and report delays or accidents.
Load or unload passenger baggage and assist passengers entering and leaving the vehicle.
Welcome and orient new clients during transport, answer questions, and help them feel comfortable.
Perform errands such as store runs for patients and mail delivery to and from the post office.
Make overnight drives and extended trips that may require irregular hours.
Keep vehicles clean and in operating condition.
Perform other tasks assigned by the direct supervisor within the scope of practice.