Residential Advocate - Friday-Sunday 8pm-8am
About The Position
The Residential Advocate provides advocacy, information, and referral services to participants staying in emergency shelters and oversees shelter operations in alignment with Transition Projects’ mission, values, policies, and procedures. The role actively participates in shelter processes and works with a team to provide services and support participant safety. This full-time, non-exempt, union-represented, benefits-eligible position is based at the Grand Recovery Shelter in Portland, Oregon. The schedule is Friday, Saturday, and Sunday from 8:00 p.m. to 8:00 a.m., totaling 36 hours per week. Pay is $24.50 per hour, with a $1.00 hourly grave-shift differential and an eligible 5% language differential, if applicable. The position reports to the Grand Recovery Shelter Manager.
Requirements
- Two years of consistent work experience in any field; equivalent educational qualifications may be considered in place of work experience.
- Demonstrated understanding of issues surrounding homelessness, chemical dependency, domestic violence, and sexual assault.
- Ability to work independently.
- Ability to assess situations appropriately and take corrective action as necessary.
- Knowledge of services for low-income and homeless persons in Multnomah County through Transition Projects and other agencies, or demonstrated ability to obtain that knowledge.
- Demonstrated ability to provide crisis intervention and follow procedures in crisis situations.
- Written and verbal communication skills.
- Good computer skills.
- Ability to use a web-based data collection program.
- Hearing and vision adequate for interacting with participants, staff, and the general public; hearing adequate for telephone work and vision adequate for close work.
- Hand and finger dexterity adequate to operate standard office equipment.
- Ability to walk, bend, stand, sit, reach, stoop, pull, squat, kneel, and climb stairs and ladders.
- Ability to sit at a desk completing paperwork and working on a computer for lengthy periods.
- Ability to perform CPR and other emergency life-saving care with teammates until emergency responders arrive.
- Ability to lift 50 pounds.
Nice To Haves
- Bilingual English/Spanish.
Responsibilities
- Supervise shelter activities to help ensure participant safety.
- Maintain knowledge of agency programs, services, and community resources.
- Provide advocacy, information, and referral services to participants.
- Maintain facility cleanliness, sanitation, and upkeep, including minor maintenance and cleanup as needed.
- Facilitate problem solving and provide crisis intervention services.
- Know and follow program, agency, building, emergency, and critical-incident policies and procedures.
- Maintain accurate logs, shift reports, and participant records manually and using a web-based program.
- Maintain confidentiality of participants, staff, and the agency.
- Coordinate with agency staff to support consistent service delivery.
- Attend agency and program staff meetings.
- Supervise participant chore assignments.
- Perform urinalysis and breathalyzer testing on participants when requested.
- Rotate through assigned post positions, if applicable.
- Work at a temporarily reassigned location during a shift when needed for staffing coverage; transportation will be provided or reimbursed as necessary.
- Perform other duties as assigned.
- Acquire First Aid/CPR/AED certification within 30 days of hire and complete biannual retesting.
- Complete Bloodborne Pathogens and Narcan training within 30 days of hire and complete annual retesting.
- Demonstrate reliability by attending work as scheduled, arriving and leaving on time, and taking breaks within expected time frames.
- Interact respectfully and effectively with people from different backgrounds, beliefs, and perspectives.
Benefits
- Benefits eligible.
- A 5% language differential is available if applicable.
- Hepatitis B vaccination offered at no cost.
- Appropriate protective equipment and bloodborne pathogens safety protocols are provided.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
