Treatment Advocate (Friday to Sunday 7am-7pm)

American Addiction Centers•Etta, MS

3d•Onsite

About The Position

The Treatment Advocate (TA) observes clients’ daily activities and assists with their recovery. The TA collaborates with the treatment team, supports service coordination, and provides supportive services to adult outpatient and inpatient populations. The role includes assisting patients with orientation and daily programming, monitoring safety and participation, supporting clinical and nursing services, maintaining timely documentation, and communicating with staff, patients, and families. The TA also operates a company vehicle to transport clients and facility visitors, helps passengers during trips, and completes related errands. The position requires maintaining confidentiality, professional boundaries, and compliance with applicable policies and standards.

Requirements

High school diploma or GED from an accredited institution.
Valid driver’s license and an insurable driving record.
Working knowledge of vehicle safety and control systems.
Ability to read, write, and interpret written information; type documentation; present information to groups; and participate in meetings.
Working knowledge of Microsoft Word, Excel, and Outlook.
Must be able to work overtime, weekends, holidays, and flexible hours.
Ability to sit, use hands and fingers, talk or hear, and smell continually; stand, walk, and reach frequently; and occasionally climb or balance, stoop, kneel, or crouch.
Ability to frequently lift and carry up to 10 pounds and occasionally lift and carry up to 25 pounds.
Close vision for viewing computer monitors, reading documents, and operating office equipment; distance vision for driving when driving is required.

Nice To Haves

Associate’s or bachelor’s degree in behavioral sciences, social sciences, human services, counseling, or psychology.
At least one year of experience in a behavioral healthcare field.
Knowledge of electronic health record software and documentation.

Responsibilities

Welcome new patients and assist with orientation to the programming schedule and rules.
Search patient belongings when new patients are admitted.
Complete safety rounds and security checks.
Coordinate patients’ daily schedules, including treatment meetings and behavior interventions, and observe behavior and participation.
Provide support and encouragement to patients and encourage participation in group, individual, and family counseling services.
Support clinical and nursing services as assigned.
Participate in weekly treatment team and program staff meetings.
Complete required documentation promptly in accordance with AAC documentation policies and applicable contract, licensure, accreditation, and service standards.
Communicate with other departments to support patient care.
Provide supportive services to adult outpatient and inpatient populations.
Identify potentially harmful situations and report patient or safety concerns to the Clinical Manager and/or CEO.
Follow state department standards, facility accreditation requirements, AAC policies and procedures, and the company code of ethics.
Maintain professional boundaries, respect patient rights and recovery needs, and protect patient and company confidentiality, including compliance with HIPAA and 42 CFR Part 2.
Monitor and manage the patient community as a therapeutic milieu.
Intervene in crisis situations to de-escalate and resolve crises.
Operate the company vehicle, comply with traffic regulations, and report delays or accidents.
Load and unload passenger baggage and assist passengers entering and leaving the vehicle.
Make overnight drives and extended trips that may require irregular hours.
Keep the vehicle clean and in operating condition.
Greet and transport clients professionally, help new clients feel comfortable, and answer questions to orient them before they arrive at the facility.
Complete miscellaneous errands, such as store runs for patients and transporting mail to and from the post office.
Perform other tasks assigned by the direct supervisor within the scope of practice.