Traveling Teller (40 Hours) - Northern NV, Area

Nevada State Bank•Reno, NV
•Onsite

About The Position

Nevada State Bank, a division of Zions Bancorporation, N.A., is hiring a 40-hour Traveling Teller (Client Service Associate) for its Northern Nevada Service Staff team. Service Staff colleagues have a hub branch and travel to various branches in the Northern Nevada area. The hub branch is located in Reno, Nevada. Branch hours are Monday through Friday. The Traveling Teller accurately processes debit and credit transactions in accordance with established policies and procedures while maintaining an acceptable balancing record. The role provides client services that may include opening accounts, issuing counter checks and ATM cards, account maintenance, money transfers, check orders, and loan payments. The employee also addresses client problems, identifies clients’ needs, and explores opportunities to cross-sell appropriate bank products. The position requires some related cashiering, customer service, balancing, or other experience; basic knowledge of math and banking-related transactions and products; and a high school diploma or equivalent. Driving is an essential function, so a valid driver’s license and good driving record are required. Compensation is $18.90–$21.00 per hour, depending on experience.

Requirements

  • Some cashiering, customer service, balancing, or other related experience.
  • Basic knowledge of math, cashiering, balancing, debits, credits, bank products, and/or banking.
  • Solid balancing and customer service skills.
  • Ability to cross-sell bank products based on clients’ needs.
  • High school diploma or equivalent.
  • Valid driver’s license and good driving record.

Responsibilities

  • Accurately process debit and credit transactions in compliance with established policies and procedures while maintaining an acceptable balancing record.
  • Provide client services, which may include opening new accounts, issuing counter checks, performing account maintenance, issuing or activating ATM cards, performing money transfers, ordering checks, and receiving loan payments.
  • Resolve client problems through direct action or referral to other branch or bank resources.
  • Identify client needs and maximize opportunities to cross-sell appropriate bank products.
  • Travel to various branches within the Northern Nevada area.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance starting on day one.
  • Life and disability insurance.
  • Paid parental leave and adoption assistance.
  • Health savings, flexible spending, and dependent care accounts.
  • Paid training.
  • Paid time off.
  • 13 paid holidays, including Nevada Day and Family Day.
  • 401(k) plan with company match.
  • Profit sharing.
  • Mental health benefits, including coaching and therapy sessions.
  • Tuition reimbursement for qualifying employees.
  • Employee Ambassador preferred banking products.
  • Competitive compensation in line with work experience.
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