Traveling Orthodontics Treatment Coordinator

Great Expressions Dental Centers • Snellville, GA

7d

About The Position

The Traveling Orthodontics Treatment Coordinator is a key member of the patient experience and office flow. The role explains recommended treatment, its importance to patients’ overall health, and financial options so patients can commit to needed care. The position travels between the Snellville and Lawrenceville offices.

Requirements

• 3–5 years of experience as a Treatment Coordinator in a dental office environment.
• 2–3 years of orthodontics experience.
• Must travel between offices.
• High school diploma or GED.
• Familiarity with dental terminology to clarify patients’ treatment options.
• Strong computer skills, including Microsoft Office and healthcare practice management systems.
• Ability to apply mathematical concepts to practical situations.
• Ability to read, analyze, and interpret common insurance plans and financial information.
• Proven ability to develop highly productive working relationships.
• Ability to work independently and professionally in a fast-paced environment.
• Excellent written and interpersonal communication skills.
• Strong patient-experience skills and a successful track record of positive patient communications.
• Ability to communicate with patients to explain treatment plans and support their understanding and acceptance.

Nice To Haves

• Bachelor’s degree in Healthcare Administration, Medical Sales, or another related field.

Responsibilities

• Communicate the recommended treatment plan to patients and promote the qualities of the doctor.
• Listen to patients’ concerns and assist them by applying judgment and practical solutions.
• Provide feedback on tactics that can change financial and patient-care outcomes.
• Work to obtain patients’ commitment to financial arrangement protocols.
• Guide patients through office flow and help arrange follow-up treatment appointments.
• Maintain compliance with applicable federal, state, and other regulations, including OSHA, WC, Dental Board, HIPPA, ADA, DOL, and company policies and procedures.
• Perform other tasks as requested by the direct manager.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED