Traveling Orthodontics Treatment Coordinator

Great Expressions Dental Centers • Snellville, GA

5d

About The Position

The Traveling Orthodontics Treatment Coordinator serves as a key member of the patient experience and office flow, traveling between the Snellville and Lawrenceville offices. The role explains recommended treatment, its importance to patients’ overall health, and available financial options to help patients commit to needed care. The coordinator also supports appointment scheduling and helps patients understand and accept treatment plans.

Requirements

• 3–5 years of previous experience as a Treatment Coordinator in a dental office environment.
• 2–3 years of previous orthodontics experience.
• Must travel between the Snellville and Lawrenceville offices.
• High school diploma or GED.
• Familiarity with dental terminology to clarify treatment options for patients.
• Strong computer skills, including Microsoft Office and healthcare practice management systems.
• Ability to apply mathematical concepts to practical situations.
• Ability to read, analyze, and interpret common insurance plans and financial information.
• Proven ability to develop highly productive working relationships.
• Ability to work independently and professionally in a fast-paced environment.
• Excellent written and interpersonal communication skills.
• Superior patient experience skills and a successful track record of positive patient communications.
• Ability to communicate with patients to explain treatment plans and gain their understanding and acceptance.

Nice To Haves

• Bachelor’s degree in Healthcare Administration, Medical Sales, or a related field.

Responsibilities

• Communicate recommended treatment plans to patients and promote the qualities of the doctor.
• Listen to patients’ concerns and assist them by applying judgment and practical solutions.
• Provide feedback on tactics that may improve financial and patient-care outcomes.
• Work with patients to obtain commitment to financial arrangement protocols.
• Guide patients through office flow and arrange follow-up treatment appointments.
• Maintain compliance with applicable federal, state, and other regulations, including OSHA, WC, Dental Board, HIPAA, ADA, DOL, and company policies and procedures.
• Perform other tasks as requested by the direct manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED