Traveling Orthodontics Treatment Coordinator

Great Expressions Dental Centers • Middletown, NY

6d

About The Position

The Traveling Orthodontics Treatment Coordinator is a key member of the patient experience and office flow. The role explains recommended treatment, its importance to the patient’s overall health, and financial options for proceeding with care. The coordinator travels between the Goshen and Middletown North offices.

Requirements

• At least 4 years of proven experience as a Treatment Coordinator in a dental office.
• 1–3 years of previous orthodontics experience.
• Must travel between offices.
• High school diploma or GED.
• Familiarity with dental terminology to clarify treatment options for patients.
• Strong computer skills, including Microsoft Office and healthcare practice management systems.
• Ability to apply mathematical concepts to practical situations.
• Ability to read, analyze, and interpret common insurance plans and financial information.
• Proven ability to develop highly productive working relationships.
• Ability to work independently and professionally in a fast-paced environment.
• Excellent written and interpersonal communication skills.
• Superior patient experience skills and a successful record of positive patient communications.
• Ability to establish and maintain good patient communication to explain treatment plans and gain patient understanding and acceptance.

Nice To Haves

• Bachelor’s degree in Healthcare Administration, Medical Sales, or another related field.

Responsibilities

• Communicate recommended treatment plans to patients and promote the qualities of the doctor.
• Listen to patients’ concerns and help address them using judgment and practical solutions.
• Provide feedback on specific approaches that can improve financial and patient-care outcomes.
• Work with patients to obtain commitment to financial arrangement protocols.
• Guide patients through office flow and help arrange follow-up treatment appointments.
• Maintain compliance with applicable federal, state, and other regulations and company policies, including OSHA, WC, Dental Board, HIPAA, ADA, and DOL requirements.
• Complete other tasks as requested by the direct manager.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED