Traveling Maintenance Supervisor - Columbia, SC

NHE, Inc.•Columbia, SC
•$33 - $36•Onsite

About The Position

The Traveling Maintenance Supervisor supports maintenance operations across NHE-managed communities. The role provides additional staffing and fills in at properties with insufficient maintenance coverage or pending projects. It also supports staff recruitment, retention, and training; vendor and supplier negotiations; and excellent customer service for residents and third parties. Regular travel, including overnight travel, is required. The schedule may include weekends and holidays. The supervisor collaborates with the Director of Maintenance, business-unit Vice Presidents, and Area Management Teams to maintain customer service and satisfaction, identify and prioritize projects, obtain pricing within budget, and execute capital projects as directed. The role may provide developmental support to subordinates and advise on candidates for promotion. The supervisor assists site staff in managing existing employees only when requested. The position involves multifamily property maintenance and renovation work across areas such as HVAC, plumbing, electrical, carpentry, roofing, drainage, and landscaping. The employee works primarily indoors and outdoors at on-site properties in a highly mobile environment, with moderate noise typically present. Regular outdoor work may involve heat, cold, rain, and humidity, as well as exposure to chemicals, electricity, machinery, tools, lifting hazards, and power-tool noise. Overtime and after-hours service calls may be required based on community needs.

Requirements

  • High school diploma or equivalent.
  • Extensive experience in multi-site property maintenance.
  • Type I and II or Universal EPA Certification.
  • Valid driver's license and automobile insurance.
  • Knowledge of apartment management laws and regulations at the federal, state, and local levels.
  • Knowledge of expense control and financial management.
  • Multifamily leasing, sales, and/or customer service experience.
  • Knowledge of financial planning and budgets.
  • Working knowledge of the contract process, including scoping and bidding.
  • Ability to provide excellent customer service to residents, vendors, and employees.
  • Ability to use general maintenance tools, supplies, and equipment, including hand tools, pressure washers, blowers, paint equipment, pool chemicals, ice-removal equipment, ladders, landscaping equipment, and safety equipment.
  • Knowledge of YARDI Voyager and Microsoft Office, including Word, Excel, and Outlook.
  • Extensive knowledge of HVAC, plumbing, electrical, carpentry, roofing, drainage, landscaping, and other maintenance and renovation tasks.
  • Excellent verbal and written communication and interpersonal skills.
  • Advanced organizational skills and the ability to manage multiple tasks and prioritize responsibilities.
  • Ability to direct others toward company goals and work with little direction while maintaining confidentiality and professionalism.
  • Ability to generate reports and business correspondence, present information, and respond to questions from clients, customers, and the public.
  • Ability to perform basic arithmetic and read and write English at an intermediate level, including reading diagrams, meters, and instructions and writing reports.
  • Ability to understand and carry out written and verbal instructions and plans using common sense.
  • Ability to meet the physical demands of the position, including frequent tool use and regular standing, walking, bending, crouching, climbing, and handling materials weighing 50 pounds or more.
  • Ability to wear required personal protective equipment, including compliant steel-toe footwear.

Nice To Haves

  • Certified Pool Operator (CPO) license.
  • Prior experience managing a maintenance staff while providing leadership and modeling professionalism.

Responsibilities

  • Support maintenance supervisors and staff by providing additional coverage and filling in at properties with staffing shortages or pending projects.
  • Collaborate with the Director of Maintenance, business-unit Vice Presidents, and Area Management Teams to maintain appropriate customer service and satisfaction.
  • Identify and prioritize projects and solicit pricing to ensure budget targets are met.
  • Execute capital projects as directed by the Director of Maintenance or business-unit Vice Presidents.
  • Provide developmental support to subordinates and advise Area Management Teams on candidates available for promotion.
  • Assist current site staff in managing existing employees when requested.
  • Perform other duties as requested or assigned by a supervisor or manager.

Benefits

  • Medical insurance, with HDHP and PPO options.
  • Dental insurance.
  • Vision insurance.
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
  • Company-paid life insurance.
  • Short-term and long-term disability insurance.
  • 401(k) retirement plan.
  • Employee Assistance Program (EAP).
  • 12 paid holidays, including the employee's birthday.
  • Up to 130 hours of paid time off (PTO).
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