Traveling Maintenance Supervisor - Charleston, SC

NHE, Inc.•North Charleston, SC

2d•$33 - $36•Onsite

About The Position

The Traveling Maintenance Supervisor supports maintenance operations across NHE-managed communities, including staff recruitment and retention, staff training, vendor and supplier negotiations, and customer service to residents and third parties. The role provides hands-on maintenance support, fills staffing or project-coverage gaps at properties, and travels regularly—including overnight travel—in the Charleston, South Carolina area. Work may include weekends and holidays. The supervisor collaborates with the Director of Maintenance, business-unit Vice Presidents, and Area Management Teams to maintain customer service and satisfaction, prioritize projects, obtain pricing within budget, and execute capital projects as directed. The position also provides developmental support to subordinates and advises on potential promotion candidates. The role may assist site staff in managing existing employees when requested. The position requires extensive multifamily property-maintenance knowledge and the ability to work across HVAC, plumbing, electrical, carpentry, roofing, drainage, landscaping, and renovation tasks. It includes frequent use of maintenance tools and equipment, after-hours service calls and overtime as needed, and work in a mobile indoor/outdoor environment with moderate noise and exposure to varying weather and maintenance-related hazards.

Requirements

Extensive experience in multi-site property maintenance.
Type I and II or Universal EPA Certification.
Valid driver's license and automobile insurance.
Knowledge of apartment management laws and regulations at the federal, state, and local levels.
Knowledge of expense control and financial management.
Multifamily leasing, sales, and/or customer service experience.
High school diploma or equivalent.
Knowledge of financial planning and budgets.
Working knowledge of the contract process, including scoping and bidding.
Ability to provide excellent customer service to residents, vendors, and employees.
Extensive knowledge of HVAC, plumbing, electrical, carpentry, roofing, drainage, landscaping, and maintenance and renovation tasks.
Knowledge of YARDI Voyager and Microsoft Office, including Word, Excel, and Outlook.
Excellent verbal and written communication and interpersonal skills.
Advanced organizational skills and the ability to direct others, handle multiple tasks, and prioritize duties and responsibilities.
Ability to work with little direction while maintaining confidentiality and professionalism, and to work as part of a team.
Ability to generate reports and business correspondence, present information, respond to questions, and perform basic arithmetic.
Intermediate English reading and writing ability to read diagrams, meters, and instructions and write reports.
Ability to understand and carry out written and verbal instructions and plans.
Ability to use maintenance tools and equipment and operate hand tools and small motorized equipment safely.
Ability to meet the listed physical demands, including regularly standing, walking, bending, crouching, climbing stairs and ladders, and lifting, carrying, pushing, or pulling more than 50 pounds.
Ability to work outdoors in varying weather and wear required personal protective equipment, including compliant steel-toe footwear.
Ability to maintain adequate hearing and vision for maintenance and repair duties.

Nice To Haves

Certified Pool Operator (CPO) license.
Prior experience managing a maintenance staff while demonstrating strong leadership and professionalism.

Responsibilities

Provide hands-on maintenance support and fill in at properties with insufficient maintenance coverage or pending projects.
Collaborate with the Director of Maintenance, business-unit Vice Presidents, and Area Management Team to maintain appropriate customer service and resident satisfaction.
Identify and prioritize projects and solicit pricing to ensure budget targets are met.
Execute capital projects as directed by the Director of Maintenance or business-unit Vice Presidents.
Provide developmental support to subordinates and advise Area Management Teams on candidates available for promotion.
Assist current site staff in managing existing employees when requested.
Perform other duties as requested or assigned by a supervisor or manager.
Travel regularly, including overnight travel, and work weekends, holidays, overtime, or after-hours service calls as needed.