Traveling Licensed Optician - Arsenal Yards

Warby Parker•Watertown, MA

5d•$40 - $42•Hybrid

About The Position

Warby Parker is seeking skilled and enthusiastic Opticians to join their team. In this role, you will become an expert in the brand and its products, delivering extraordinary customer service across multiple stores. You will help customers meet their eyewear needs, take measurements, fit eyewear, and ensure finished eyewear meets optical standards. You will also explain prescription terminology and product offerings, assist customers in choosing frames and lenses, and collaborate with your team to develop best practices. Additionally, you will represent the brand, educate others about its values and mission, and potentially offer apprenticeships. You will also be responsible for accurately reporting mileage and travel expenses for reimbursement.

Requirements

A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states)
Comfortable working a variety of shifts and adapting to different store teams
Able to travel up to 50 miles by car or public transportation to multiple store locations
A clear, effective, and professional communicator-you can break down technical terms for customers to easily understand
Dedicated to going above-and-beyond to make customers (and your teammates!) happy
An energetic, positive team player who's able to adapt in a fast-paced, ever-changing work environment
Extremely detail-oriented and capable of juggling a wide range of responsibilities
Open-minded-you're constantly learning and challenging what you know
Someone who takes your work very seriously, but not yourself
Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Responsibilities

Work in multiple store locations within your state of licensure, reporting directly to the District Leader or Area Leader
Work directly with customers to help meet all of their eyewear needs
Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
Check that our finished eyewear meets our optical standards, as well as customer requirements and requests
Use your expertise to explain prescription terminology and product offerings to customers
Help customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle
Collaborate with your team to form best practices for sales and customer service that can be implemented throughout the organization
Represent our brand to help educate others and get them excited about our values and mission
Guide future generations of opticians by offering apprenticeships where applicable
Accurately report mileage and travel related expenses for reimbursement