Travel Trainer

MTM Transit•Denver, CO
•Onsite

About The Position

The Travel Trainer trains individuals to use public transportation and assesses whether they are suited to travel independently. The trainer creates individualized lesson plans and teaches travel skills such as trip planning, street crossing, bus and train travel, map and schedule reading, route navigation, way-finding, self-advocacy, and safety while using transit. The role also develops referral opportunities in the community through research, outreach, and customized presentations, and provides training to professionals in classrooms and in the field. This position is based at 3851 N Steele St, Unit 1479, Denver, CO 80205. Regular hours are Monday through Friday, 8:30 a.m. to 5:00 p.m.; business needs may occasionally require work outside those hours, including early mornings, evenings, and weekends. Training may take place at the time and location of requested routes and in varying weather conditions. The role requires compliance with MTM’s HIPAA standards. The listed base salary is $57,784. MTM notes that compensation may vary based on location, skills, experience, and other relevant factors.

Requirements

  • High school diploma or G.E.D. equivalent.
  • Five years of experience assessing people with disabilities in using and navigating accessible public transportation, including bus and rail.
  • Two years of experience working with clients with physical and/or cognitive functional disabilities.
  • Familiarity with the Americans with Disabilities Act (ADA).
  • Demonstrated training skills and comfort leading groups.
  • Strong interpersonal skills for effective working relationships.
  • Intermediate proficiency or above with Microsoft Office Suite, including Word, Excel, and Outlook.
  • Excellent communication skills.
  • Excellent organizational and multitasking skills.
  • Ability to work flexible hours and in all weather conditions.
  • Ability to maintain a high level of confidentiality.

Nice To Haves

  • Associate’s degree in Education, Human Services, or Healthcare.
  • Experience working with disability and/or community advocacy organizations.
  • Familiarity with the transit agency system.

Responsibilities

  • Complete in-person intake and assessment for each applicant.
  • Determine whether applicants qualify for training based on assessment results.
  • Create and provide individualized, one-on-one field training.
  • Demonstrate and instruct individuals in transit skills and travel safety.
  • Teach individuals to travel routes using navigation and way-finding strategies.
  • Instruct individuals in self-advocacy.
  • Create lesson plans suited to individuals with different learning levels.
  • Research and identify community opportunities to enhance the referral program and create custom outreach presentations.
  • Conduct group presentations.
  • Build relationships with professionals in the field, community organizations, and advocacy organizations.
  • Schedule training at the time and location of the specific routes requested.
  • Conduct outreach and develop materials.
  • Provide classroom and field training to professionals.
  • Complete required reports and paperwork, including intake, goal-setting and planning, progressive evaluation, pre- and post-tests, final and follow-up reports, and satisfaction surveys.
  • Conform to MTM’s HIPAA standards.

Benefits

  • Health and life insurance plans.
  • Dental and vision plans.
  • 401(k) with company match.
  • Paid time off and holiday pay.
  • Maternity and paternity leave.
  • Casual dress environment.
  • Tuition reimbursement.
  • MTM Perks Discount Program.
  • Leadership mentoring opportunities.
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