Travel Driver Trainer

Carvana•West Memphis, AR

About The Position

The Driver Trainer and Coach supports Carvana’s auto transport operations by ensuring drivers are proficient in company policies, safe driving practices, and efficient vehicle loading. The trainer provides onboarding over a two-week period for new Vehicle Transporters, teaching them to maneuver, maintain, and operate car trailers and other logistics equipment, as well as safely load vehicles onto a 9-car hauler without causing damage. Training includes classroom instruction and hands-on practice. When not conducting formal sessions, the trainer provides ongoing education and evaluations for current drivers. The role requires effective communication, mentoring, and collaboration with Logistics Managers to support a smooth transition from training to on-the-job work. Travel is required 50% of the time, and business needs may require more.

Requirements

  • High school diploma or equivalent is desirable.
  • More than two years of CDL driving experience.
  • CDL Class A and a clean driving record.
  • Maintain a DOT Medical card.
  • Be at least 21 years old.
  • Ability to speak, read, and write English.
  • Proficiency with Word, spreadsheets, and systems.
  • Ability to multitask and prioritize effectively.
  • Ability to develop individuals and teams for organizational success.
  • Ability to bend, kneel, twist, squat, stand, and climb as required to secure a load.
  • Ability to lift up to 60 pounds independently, carry and transport up to 60 pounds up to 20 feet, and perform the stated physical activities.
  • Ability to work in conditions that may be cold, hot, noisy, and wet, and may include fumes or odors due to vehicle maintenance.

Nice To Haves

  • System and on-the-job training experience.
  • Vehicle hauling experience.
  • Smith Systems training and/or certification, or willingness to become certified.

Responsibilities

  • Provide a world-class onboarding experience to new Vehicle Transporters.
  • Train new hires over a two-week period to maneuver, maintain, and operate car trailers and other logistics equipment.
  • Teach new hires to safely load vehicles onto a 9-car hauler while preventing damage to customer vehicles.
  • Conduct classroom and hands-on training.
  • Coach and mentor new hires and provide feedback.
  • Use varied techniques, skills matrices, evaluation checklists, assessments, or similar tools to support knowledge transfer and skill development.
  • Provide ongoing education and evaluate current drivers when not conducting formal training.
  • Collaborate with Logistics Managers to support a smooth transition from training to on-the-job work.
  • Support other projects as needed.
  • Travel for work, ordinarily 50% of the time, with additional travel possible based on business needs.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Opportunities to expand skills and share knowledge across the organization.
  • Company culture of promotions from within and a start-up atmosphere supporting varied and rapid career development.
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