Travel Trainer

MTM Transit•Denver, CO

9d•Onsite

About The Position

The Travel Trainer trains individuals to use public transportation and assesses whether they are suited for independent travel. The role involves developing individualized lesson plans and teaching trip planning, street crossing, bus and train travel, map and schedule reading, route navigation, way-finding, safety, and self-advocacy skills. The Travel Trainer also identifies community referral opportunities, creates and delivers outreach presentations, builds relationships with professionals and advocacy organizations, and provides training to professionals. The position is based at 3851 N Steele St, Unit 1479, Denver, CO 80205. Regular hours are Monday through Friday, 8:30 a.m. to 5:00 p.m.; occasional work outside those hours, including early mornings, evenings, and weekends, may be required to meet business needs.

Requirements

High school diploma or GED equivalent.
Five years of experience assessing people with disabilities in using and navigating accessible public transportation, including bus and rail.
Two years of experience working with clients with physical and/or cognitive functional disabilities.
Familiarity with the Americans with Disabilities Act (ADA).
Demonstrated training skills and comfort leading groups.
Strong interpersonal skills to establish effective working relationships.
Intermediate or higher proficiency with Microsoft Office, including Word, Excel, and Outlook.
Excellent communication skills.
Excellent organizational and multitasking skills.
Ability to work flexible hours in all weather conditions.
Ability to maintain a high level of confidentiality.

Nice To Haves

Associate’s degree in Education, Human Services, or Healthcare.
Experience working with disability and/or community advocacy organizations.
Familiarity with the transit agency system.

Responsibilities

Complete in-person intake and assessment for each applicant.
Determine whether applicants qualify for training based on assessment results.
Create and provide individualized one-on-one field training.
Demonstrate and instruct individuals in transit skills and travel routes, including navigation and way-finding strategies.
Instruct individuals in self-advocacy.
Create lesson plans suitable for individuals at different learning levels.
Research and identify opportunities to enhance the community referral program, and create custom outreach presentations.
Conduct group presentations.
Build relationships with professionals, community organizations, and advocacy organizations.
Schedule training at times and locations suited to the requested routes.
Conduct outreach to develop materials.
Provide classroom and field training to professionals.
Complete reports and paperwork, including intake, goal-setting and plans, progressive evaluations, pre- and post-tests, final and follow-up reports, and satisfaction surveys.
Conform to MTM’s HIPAA standards.