Travel Coordinator

Goldbelt, Inc.•Silver Springs, NY

2d•Onsite

About The Position

Goldbelt Apex, part of the Healthcare Technology Transformation Group, is pursuing a Defense Health Agency (DHA) contract to support the WRAIR Research Management Division (RMD). This position is contingent upon the successful award of the contract. The Travel Coordinator provides day-to-day administrative, technical, and analytical support for CONUS official Government travel, supporting approximately 100 monthly DTS authorizations and vouchers. The role assists military and civilian travelers with DTS processing, reimbursements, and Government Travel Charge Card (GTCC) administration. The position is performed primarily on-site. Situational telework may be permitted when approved by the Government. The Travel Coordinator follows Joint Travel Regulations (JTR) and DoD travel requirements and does not serve as a DTS Approving Official or certify Government payments.

Requirements

Relevant experience in Government or DoD travel administration and DTS authorization and voucher processing.
Working understanding of DTS, travel reimbursements, and travel documentation.
Experience assisting travelers and resolving missing or rejected travel actions.
Hands-on Defense Travel System (DTS) experience and knowledge of Joint Travel Regulations (JTR).
Understanding of GTCC programs, split disbursement, delinquencies, and audit records.
Familiarity with CitiManager, traveler profile management, and travel documentation.
Customer support, problem-solving, document control, and Microsoft Office proficiency.
Ability to manage high-volume, time-sensitive travel actions accurately.
Ability to meet Federal background investigation and installation access requirements and obtain a CAC if required.

Nice To Haves

Bachelor's degree in Business, Public Administration, Logistics, or a related field, or equivalent experience.
Previous work as a Defense Travel Administrator or LDTA support specialist.
Prior WRAIR, USAMRDC, DHA, or other DoD travel program experience.
Experience with GTCC/CitiManager administration, travel audits, and reconciliation.

Responsibilities

Prepare and review draft travel authorizations and vouchers in DTS, including DD Forms 1610 and 1351-2, for authorized Government approval.
Meet the PWS 48-hour draft authorization and voucher processing standard and recommend solutions for rejected items within 72 business hours.
Support travelers with travel processing, reservations, voucher settlement, reimbursements, and GTCC questions.
Assist the Lead Defense Travel Administrator (LDTA) with DTS profiles, traveler data, account transfers, and troubleshooting.
Track DTS and GTCC certificates, Statements of Understanding, and card expirations; support training for travelers and officials.
Support individually and centrally billed travel card account applications, account status changes, and CitiManager administrative preparation.
Prepare monthly GTCC delinquency reports, monitor mandatory account activity reports, and identify abnormal activity for Government attention.
Support centrally billed account reconciliation, split disbursement checks, and voucher follow-up.
Produce weekly unsubmitted voucher reports and daily trip-cancellation reports.
Prepare quarterly recurring issues reports, recommend process improvements, and assist with annual fiscal-year-end travel procedures.
Follow JTR and DoD travel requirements; do not serve as a DTS Approving Official or certify Government payments.