Remote Travel Concierge

Live the Dash Travel•San Diego, CA

45d•Remote

About The Position

We are seeking a dedicated and personable Remote Travel Concierge to join our remote travel team. In this role, you will provide personalized travel assistance and concierge services to clients, ensuring their travel experiences are seamless, enjoyable, and tailored to their needs. If you have a passion for hospitality, love helping others, and want to work from anywhere, this is a great opportunity to join a growing industry.

Requirements

Exceptional communication and interpersonal skills.
Strong organizational and multitasking abilities.
Ability to work independently in a remote environment.
Tech-savvy and comfortable learning new booking systems.
Passionate about travel and delivering exceptional client experiences.

Nice To Haves

Previous experience in hospitality, customer service, or travel is preferred but not required.
Bilingual abilities are a plus but not mandatory.

Responsibilities

Assist clients with all aspects of their travel plans, including bookings, special requests, and itinerary changes.
Coordinate flights, accommodations, transportation, dining reservations, and activities to create smooth travel experiences.
Serve as the main point of contact for clients before, during, and after travel, addressing questions and resolving issues promptly.
Offer clients travel enhancements such as upgrades, excursions, and travel insurance to elevate their trips.
Communicate with travel suppliers and partners to secure reservations, confirm details, and resolve any service issues.
Keep detailed and accurate client files, booking information, and payment records.
Keep up-to-date with travel trends, destination updates, and supplier promotions to provide the best service possible.