Travel Agent - Gainsville, FL

Military Spouse Corporate Career Network•Gainsville, FL

2d•Onsite

About The Position

The Travel Agent drives revenue growth and deepens AAA member engagement by developing new business, retaining existing clients, and promoting travel, membership, and financial products. The role provides consultative sales, relationship management, and end-to-end planning for complex domestic and international itineraries. Success involves meeting sales goals, using lead-generation and referral systems, and adopting digital tools to build a repeat client base. The position is based in an Auto Club Group branch in Gainesville, Florida. Agents serve members in person and arrange travel reservations, payments, and documentation. The role offers a base salary plus performance-based commissions and other potential incentives.

Requirements

High school diploma or equivalent.
One year of business-to-consumer sales experience.

Responsibilities

Generate new sales, retain existing members, and grow the organization’s book of business across multiple product offerings.
Build mutually beneficial relationships with AAA members, improve their member experience, encourage use of AAA benefits, and develop profitable repeat business.
Receive customer concerns and champion them through to resolution.
Achieve assigned travel, membership, and credit card sales goals.
Sell cruises, tours, hotel accommodations, air travel, car rentals, travel insurance, AAA credit cards, AAA memberships, and related travel products and services.
Prepare complex or large-scale domestic and international travel packages.
Complete reservations and advise clients about documentation requirements.
Make travel arrangements, including reservations, collecting payments, and processing documents.
Ask for referrals and build a client book using the AAA ACG lead system.
Learn and use AAA ACG digital and communication technologies to achieve objectives.

Benefits

Signing bonus of $1,500 to $3,000 for eligible new Auto Club Group applicants; amount depends on experience.
Base pay of $31,200 plus up to $10,400 in supplemental pay or commissions, whichever is greater.
Unlimited commissions on travel sales, with additional commission opportunities for membership and credit card sales.
Potential special performance incentives from ACG and travel partners, plus a quarterly new-hire on-pace bonus.
Overtime eligibility.
Structured career path and performance-driven earning growth.
Free leads and sales opportunities from in-office travel events, walk-in traffic, and direct-to-consumer marketing.
Preferred Partner discounted rates and member benefits.
Support from Air Desk and Inside Sales Agents, and an interactive group booking system.
Free Travel Partner training certifications.
Potential free or reduced travel for completing online training programs.
Familiarization tours and cruises offered at no cost through developmental programs.
International Airlines Travel Agent Network Card (IATAN), with potential hotel and car rental discounts and discounted cruise and tour rates.
Complimentary membership with the American Society of Travel Advisors (ASTA).
Applicable benefits such as PTO and paid sick leave, in accordance with state and local laws.