Travel Advisor

arrivia•Tucson, AZ

About The Position

Bon Voyage Travel is seeking motivated, sales-driven Travel Advisors who are passionate about travel and building lasting client relationships. Advisors serve as trusted travel partners, helping clients discover, plan, and book personalized travel experiences suited to their interests, preferences, and budgets. The role involves selling and managing a broad range of travel reservations, providing guidance throughout the sales and travel journey, and delivering exceptional service before, during, and after each trip. Advisors use ClientBase, HubSpot CRM, Signature Travel Network resources, and other travel technology; keep current on travel products and trends; complete supplier certifications; and participate in ongoing training and professional development. The opportunity offers access to established travel partnerships, resources, technology, and industry expertise, with the potential to build a loyal client base and grow within the arrivia family of brands.

Requirements

Previous sales experience, ideally in consultative, relationship-based, or high-touch sales.
Motivation by goals and ability to turn conversations into sales opportunities.
Excellent communication and customer service skills.
Ability to build trust and develop long-term client relationships.
Strong organization and ability to manage multiple clients and priorities.
Proactive, self-motivated, and accountable approach to results.
Strong attention to detail and problem-solving skills.
Comfort using technology, CRM platforms, email, and online tools.
Interest in continuously learning about destinations, cruise lines, resorts, and travel trends.
Ability to work independently while contributing to a collaborative team.

Nice To Haves

Travel, tourism, or travel advisor experience.
Luxury product or service sales experience.
Cruise or vacation sales experience.
Phone-based or consultative sales experience.
Customer service experience.
Knowledge of domestic and international travel destinations.
Experience with ClientBase, Sabre, Amadeus, or similar reservation systems.
Experience with HubSpot, Salesforce, or other CRM platforms.
Travel and tourism certifications.

Responsibilities

Consult with clients to understand their vacation goals, preferences, and travel style.
Design and sell customized cruises, luxury vacations, escorted tours, all-inclusive resorts, river cruises, family vacations, and other travel experiences.
Build long-term relationships with new and existing clients and generate business through referrals and repeat travelers.
Research destinations, cruise lines, resorts, suppliers, and travel options to provide informed recommendations.
Book and manage cruise, air, hotel, tour, rail, transportation, and vacation reservations.
Recommend travel protection, excursions, upgrades, transfers, dining, and other enhancements.
Guide clients through changes, cancellations, questions, and travel-related concerns.
Follow up consistently with prospective and existing clients throughout the sales journey.
Promote preferred partner programs, exclusive offers, and client benefits.
Use ClientBase, HubSpot CRM, Signature Travel Network resources, and other travel technology.
Stay current on destinations, suppliers, promotions, travel trends, and industry developments.
Complete supplier certifications and participate in ongoing training and professional development.
Meet or exceed individual sales and performance goals.
Deliver exceptional service before, during, and after travel to create loyal clients and generate referrals.