Transporter - Bilingual - Spanish/English - JOR

NATIONAL YOUTH ADVOCATE PROGRAM•Roselle, IL
•$46,000 - $46,000•Onsite

About The Position

The Transporter Specialist for NYAP’s La Jornada Program, which focuses on transitional foster care (TFC), coordinates transportation and physically escorts children who have fled their country of origin and arrived in the United States without a parent or legal guardian as they continue their journey to reunite with sponsors. The role includes coordinating and supervising youth during travel to scheduled and emergency appointments, reunification travel, and group outings. Travel out of state for reunification efforts may be required up to 40%–50% of the time. The schedule varies according to transportation needs, so flexibility is needed. The position also supports vehicle readiness and security, transport scheduling and documentation, and safety training for new hires. The role requires frequent travel and driving, and may involve prolonged walking and standing, physical interventions when necessary, and lifting. Candidates must be fluent in English and Spanish, have experience working with at-risk youth, and meet the stated driver, vehicle, insurance, and physical evaluation requirements.

Requirements

  • High school diploma or GED.
  • Experience working with at-risk youth.
  • Fluency in English and Spanish is required.
  • Excellent time-management and organizational skills.
  • Excellent written and oral communication skills.
  • Pass an agility and strength evaluation.
  • Valid state driver’s license, reliable personal transportation, automotive insurance, and a good driving record.
  • Minimum automobile insurance coverage of $100,000/$300,000 bodily liability coverage.
  • At least 21 years of age.
  • Proficient use of desktop and laptop computers, smartphones, tablets, printers, fax machines, and photocopiers, as well as word-processing, spreadsheet, and database software.
  • Able to travel out of state up to 40%–50% for reunification efforts and maintain a flexible schedule based on transportation needs.
  • Able to meet the physical demands described for the position, including frequent travel and driving, prolonged walking and standing, and physical interventions when necessary.
  • Complete Crisis Prevention Institute (CPI) and CPR training.
  • Excellent customer-service and communication skills; sensitivity to cultural diversity; and ability to work independently and as a team member.
  • Able to support agency goals, colleagues, and ORR liaisons, and to work respectfully and sensitively with people from diverse backgrounds.

Responsibilities

  • Coordinate transportation, plan and navigate travel destinations, and physically escort and supervise youth during transit to scheduled and emergency appointments.
  • Coordinate medical transportation with the Charge Nurse, clinical transportation with clinical staff, and reunification transportation with the team.
  • Track and assign doctor appointments through supervisors and attend weekly supervisor meetings.
  • Maintain a daily roster of transportation times, dates, destinations, transporters, and trip lengths.
  • Document missed appointments and unusual events for the Management Team.
  • Track and schedule weekly group outings using the transportation outing schedule.
  • Maintain cell phone numbers for staff on transport.
  • Ensure assigned campus vehicles are clean, properly equipped, undamaged, and safe to operate; ensure vehicles are fueled and maintain security of vehicles and keys.
  • Report vehicle needs and damage to maintenance and track vehicle repair issues.
  • Maintain notebooks and inspect logs for completion and accuracy.
  • Provide safety training to new hires every three weeks.
  • Collect and track safety checklist sheets and provide a weekly report.
  • Perform work consistently with NYAP’s mission, values, and philosophies.
  • Perform other duties as assigned.

Benefits

  • 33 paid days off each year: 11 holidays and 22 days of PTO.
  • Healthcare benefits for employees and their families.
  • Pet insurance with discounts and reimbursements.
  • 401(k).
  • Summer hours, including half-day Fridays and work anniversary trips.
  • Mileage reimbursement.
  • Phone allowance.
  • Student loan repayment assistance.
  • CEUs and ongoing training and education.
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