Transporter - Bilingual - Spanish/English - JOR

National Youth Advocate Program•Phoenix, AZ

About The Position

The Transporter Specialist for NYAP’s La Jornada Program, which focuses on transitional foster care (TFC), coordinates transportation and escorts children who arrived in the United States from their country of origin without a parent or legal guardian as they travel toward reunification with sponsors. The role supports safe, reliable transportation and care, including trips to scheduled and emergency appointments and group outings. The position requires frequent travel, including out-of-state travel for reunification efforts, and a flexible schedule based on transportation needs. The Transporter also helps coordinate transportation with medical, clinical, and reunification teams; maintains transportation, appointment, and vehicle records; oversees vehicle readiness and security; and provides safety training and reporting. The role involves supervising youth in transit and may require physical intervention when necessary. NYAP describes its mission as supporting children, youth, and families and offers paid time off, healthcare benefits, and other benefits and support.

Requirements

High school diploma or GED.
Experience working with at-risk youth.
Fluency in English and Spanish is required.
Excellent time-management and organizational skills.
Excellent written and oral communication skills.
Pass an agility and strength evaluation.
At least 21 years of age.
Valid state driver’s license, reliable personal transportation, and a good driving record.
Automobile insurance with minimum coverage of $100,000/$300,000 bodily liability coverage.
Proficiency with desktop and laptop computers, smartphones, tablets, printers, fax machines, photocopiers, and word-processing, spreadsheet, and database software.
Excellent customer-service and communication skills.
Sensitivity to cultural diversity; ability to work respectfully and effectively with people from varied cultural, socioeconomic, ethnic, gender, gender identity, sexual identity, disability, religious, and racial backgrounds.
Ability to work independently and as a team member, follow a team concept, and support agency goals, colleagues, and ORR liaisons.
Ability to meet the physical demands of the role, including walking and standing for prolonged periods, physical agility, potentially running and climbing stairs, participating in physical interventions when necessary, and lifting and moving items as described in the posting.
Ability to travel frequently and drive for extended periods; schedule flexibility is needed.

Responsibilities

Coordinate transportation, navigate travel destinations, and physically escort and supervise youth during travel to scheduled and emergency appointments.
Travel out of state up to 40%–50% for reunification efforts.
Coordinate medical transportation with the Charge Nurse, clinical transportation with clinical staff, and reunification transportation with the team.
Track and assign doctor appointments through supervisors, and attend weekly supervisor meetings.
Maintain a daily roster of times, dates, destinations, transporters, and transport duration.
Document missed appointments and unusual events for the Management Team.
Track and schedule weekly group outings using the transportation outing schedule.
Maintain cell phone numbers for staff on transport.
Keep assigned campus vehicles clean and maintained; inspect cleanliness, damage, equipment, and safe operation.
Ensure vehicles are fueled and maintain security over vehicles and keys.
Report vehicle needs and damage to maintenance and track vehicle repairs.
Maintain notebooks and inspect logs for completion and accuracy.
Provide safety training to new hires every three weeks.
Collect and track safety checklist sheets and provide a weekly report.
Complete required Crisis Prevention Institute (CPI) and CPR training.
Perform other duties as assigned.