Transporter - Bilingual - Spanish/English -JOR

National Youth Advocate Program•Cincinnati, OH

About The Position

The Transporter Specialist for NYAP’s La Jornada Program, which focuses on transitional foster care (TFC), coordinates transportation and physically escorts children who have fled their country of origin and arrived in the United States without a parent or legal guardian as they continue their journey to be united with sponsors. The role requires frequent travel, including out-of-state travel for reunification efforts, and flexibility because schedules vary according to transportation needs. The position also supports youth safety and care by coordinating transportation for medical and clinical appointments, reunification, group outings, and other scheduled or emergency needs. It involves maintaining transportation records, vehicle readiness and security, and safety documentation, as well as providing safety training to new hires. The work includes supervising and transporting youth and may require physical intervention when necessary.

Requirements

High school diploma or GED.
Experience working with at-risk youth.
Fluency in both English and Spanish is required.
Excellent time-management and organizational skills.
Excellent written and oral communication skills.
Pass an agility and strength evaluation.
Be at least 21 years of age and have a valid state driver’s license, reliable personal transportation, automotive insurance, and a good driving record.
Maintain minimum automobile insurance coverage of $100,000/$300,000 bodily liability coverage.
Be proficient with desktop and laptop computers, smartphones, tablets, printers, fax machines, photocopiers, and word-processing, spreadsheet, and database software.
Demonstrate excellent customer service and communication skills, cultural sensitivity, enthusiasm, initiative, and the ability to work independently and as part of a team.
Work respectfully and effectively with people from diverse cultural, socioeconomic, ethnic, gender, gender-identity, sexual-identity, disability, religious, and racial backgrounds.
Complete Crisis Prevention Institute (CPI) and CPR training.
Meet the physical demands of the position, including prolonged walking and standing, physical agility, possible running and stair climbing, and participation in physical interventions with youth when necessary.
Be able to frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds.

Responsibilities

Coordinate transportation, plan and navigate destinations, and physically escort and supervise youth during travel to scheduled and emergency appointments.
Travel out of state for reunification efforts, up to 40%–50% of the time.
Coordinate medical transportation with the Charge Nurse, clinical transportation with clinical staff, and reunification transportation with the team.
Track and assign doctor appointments through supervisors, attend weekly supervisor meetings, and maintain a daily roster of transportation times, dates, destinations, transporters, and trip durations.
Document missed appointments and unusual events for the Management Team.
Track and schedule weekly group outings using the transportation outing schedule.
Maintain cell phone numbers for staff who are transporting youth.
Ensure assigned vehicles are clean, maintained, properly equipped, safe to operate, and fueled; maintain security of vehicles and keys.
Report vehicle needs and damage to maintenance and track vehicle repair issues.
Maintain notebooks and inspect logs for completeness and accuracy.
Provide safety training to new hires every three weeks; collect and track safety checklist sheets and provide weekly reports.
Perform work consistent with NYAP’s mission, values, and philosophies, and support agency goals, colleagues, and ORR liaisons.
Perform other duties as assigned.