Transporter - Bilingual - Spanish/English - JOR
About The Position
The Transporter Specialist for NYAP’s La Jornada transitional foster care program coordinates transportation and physically escorts children who have fled their country of origin and arrived in the United States without a parent or legal guardian as they travel toward reunification with sponsors. The role includes coordinating scheduled and emergency transportation, supervising youth while in transit, and supporting medical, clinical, and reunification transportation. The position requires frequent travel, including out-of-state travel, and a flexible schedule based on transportation needs. The Transporter also helps maintain transportation schedules, records, vehicles, keys, and safety documentation; provides safety training to new hires; and reports appointment, vehicle, and other issues to the appropriate teams. The role involves physical activity and may require participation in physical interventions with youth. The position is based at La Jornada in Phoenix, Arizona.
Requirements
- High school diploma or GED.
- Experience working with at-risk youth.
- Fluency in both English and Spanish.
- Excellent time-management and organizational skills.
- Excellent written and oral communication skills.
- Pass an agility and strength evaluation.
- Valid state driver’s license, reliable personal transportation, automotive insurance, and a good driving record.
- Be at least 21 years old.
- Carry minimum automobile insurance coverage of $100,000/$300,000 bodily liability coverage.
- Proficient use of desktop and laptop computers, smartphones, tablets, printers, fax machines, and photocopiers, as well as word-processing, spreadsheet, and database software.
- Excellent customer-service and communication skills.
- Sensitivity to cultural diversity; ability to work respectfully with people from varied cultural, socioeconomic, ethnic, gender, gender identity, sexual identity, disability, religious, and racial backgrounds.
- Ability to work independently and as a team member, support agency goals and colleagues, and follow a team concept.
- Ability to use manual dexterity and tactile, visual, and audio acuity; perform repetitive motions; and sustain visual and mental effort.
- Ability to travel frequently and drive for extended periods while seated.
- Ability to meet the physical demands of the role, including prolonged walking and standing, physical agility, possible running and climbing stairs, and participation in physical interventions with youth when necessary.
- Frequently lift and/or move up to 50 pounds and occasionally more than 100 pounds, as stated in the responsibilities; the physical demands section also lists occasional lifting, bending, pulling, and carrying up to 25 pounds.
- Complete Crisis Prevention Institute (CPI) and CPR training.
Responsibilities
- Travel out of state up to 40–50% for reunification efforts.
- Perform work consistent with NYAP’s mission, values, and philosophies.
- Coordinate transportation, organize and navigate destinations, and escort and supervise youth during travel to scheduled and emergency appointments.
- Coordinate medical transportation with the Charge Nurse.
- Coordinate clinical transportation with clinical staff.
- Coordinate reunification transportation with the team.
- Track and assign doctor appointments through supervisors and attend weekly supervisor meetings.
- Maintain a daily roster recording times, dates, destinations, transporters, and transport duration.
- Document missed appointments and unusual events for the Management Team.
- Track and schedule weekly group outings using the transportation outing schedule.
- Maintain cell phone numbers for staff on transport.
- Inspect and maintain the cleanliness and upkeep of campus vehicles, including checking for damage, required equipment, and safe operation.
- Ensure vehicles are fueled and maintain security of vehicles and keys.
- Report vehicle needs and damage to maintenance and track repair issues.
- Maintain notebooks and inspect logs for completion and accuracy.
- Provide safety training to new hires every three weeks.
- Collect and track safety checklist sheets and provide a weekly report.
- Perform other duties as assigned.
Benefits
- 33 paid days off each year: 11 holidays and 22 days of PTO.
- Healthcare benefits for employees and their families.
- Pet insurance with discounts and reimbursements.
- 401(k).
- Summer hours, including half-day Fridays.
- Work anniversary trips.
- Mileage reimbursement.
- Phone allowance.
- Student loan repayment assistance.
- CEUs and ongoing training and education.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
