Transporter - Bilingual - Spanish/English -JOR

National Youth Advocate Program•Tucson, AZ

About The Position

The Transporter Specialist for NYAP’s La Jornada Program, which focuses on transitional foster care (TFC), coordinates transportation and physically escorts children who have fled their country of origin and arrived in the United States without a parent or legal guardian as they continue their journey to reunite with sponsors. The role supports the care and safety of youth during scheduled and emergency appointments, group outings, and reunification travel. Out-of-state travel may be required for reunification efforts, and the schedule varies according to transportation needs. The position also coordinates transportation with medical, clinical, and reunification teams; maintains transportation schedules, records, vehicles, and safety documentation; and provides safety training to new hires. The work requires flexibility, frequent travel and driving, and the ability to supervise and support youth in transit. The role requires completion of Crisis Prevention Institute (CPI) and CPR training. NYAP describes its work as supporting children, youth, and families through services in prevention/intervention, positive youth development, out-of-home placement, and reunification/permanency.

Requirements

High school diploma or GED.
Experience working with at-risk youth.
Fluency in both English and Spanish is required.
Excellent time-management and organizational skills.
Excellent written and oral communication skills.
Pass an agility and strength evaluation.
Be at least 21 years of age.
Valid state driver’s license, reliable personal transportation, and a good driving record.
Automobile insurance with minimum coverage of $100,000/$300,000 bodily liability coverage.
Proficient use of desktop and laptop computers, smartphones, tablets, printers, fax machines, photocopiers, and word-processing, spreadsheet, and database software.
Ability to work a schedule that varies according to transportation needs and to be flexible.
Ability to work independently and as a team member, support agency goals and colleagues, and work effectively and respectfully with people from diverse cultural, socioeconomic, ethnic, gender, gender identity, sexual identity, disability, religious, and racial backgrounds.
Ability to meet the physical demands of the position, including frequent travel and driving, prolonged walking and standing, and participation in physical interventions with youth when necessary.

Nice To Haves

Excellent customer service and communication skills.
Sensitivity to cultural diversity.
Enthusiastic self-starter.
Ability to follow a team concept and support agency goals, colleagues, and ORR liaisons.

Responsibilities

Coordinate transportation, organize and navigate travel destinations, and physically escort and supervise youth while traveling to scheduled and emergency appointments.
Travel out of state up to 40%–50% for reunification efforts.
Coordinate medical transportation with the Charge Nurse, clinical transportation with clinical staff, and reunification transportation with the team.
Track and assign doctor appointments through supervisors, and attend weekly supervisor meetings.
Maintain a daily roster of transportation times, dates, destinations, transporters, and trip lengths.
Document missed appointments and unusual events for the Management Team.
Track and schedule weekly group outings using the transportation outing schedule.
Maintain cell phone numbers for staff who are transporting youth.
Ensure the cleanliness, upkeep, safety, and proper equipment of assigned vehicles; fuel vehicles and maintain security of vehicles and keys.
Report vehicle needs and damage to maintenance and track vehicle repair issues.
Maintain notebooks and inspect logs for completion and accuracy.
Provide safety training to new hires every three weeks.
Collect and track safety checklist sheets and provide a weekly report.
Complete required CPI and CPR training.
Perform other duties as assigned.